Office Coordinator

About the Role

T Productions, a contract screen printing and custom apparel company located in Mishawaka, Indiana, is seeking an Office Coordinator to manage front office activities. The company specializes in producing large volumes of custom apparel for brands, promotional firms, corporate clients, schools, and sports teams nationwide. This position is based on-site and entails significant interaction with customers and internal teams in a dynamic production environment.

Key Responsibilities

• Create customer invoices using the proprietary order system, transfer data to QuickBooks, and ensure consistency between both systems.
• Manage accounts receivable tasks and identify overdue accounts.
• Act as the main contact for receiving customer inquiries through phone and email.
• Accurately record order details and forward artwork and specifications to the graphic designer.
• Coordinate with production and shipping departments to update customers on order statuses.
• Maintain office paperwork, filing systems, and inventory of office supplies.
• Support the owner with administrative duties, including new hire documentation.

Qualifications

• At least two years of experience in office administration, customer service, or bookkeeping support.
• Ability to proficiently use and transfer data across multiple software platforms.
• Hands-on experience with invoicing and managing accounts receivable on any system.
• Competence in Microsoft Office or Google Workspace applications.
• Excellent attention to detail regarding numerical data and order specifics.
• Strong verbal and written communication skills.
• Dependable attendance and punctuality.

Preferred Experience

• Familiarity with QuickBooks software.
• Experience with ERP, order management, or job tracking systems.
• Background in industries such as screen printing, promotional products, apparel, or manufacturing.
• Skilled in coordinating between client needs and internal production or design teams.

Work Schedule and Environment

This full-time, on-site position has a schedule from Monday to Friday, 7:00 AM to 3:30 PM, with a 30-minute unpaid lunch break. The role is based within a busy production facility which features noise, higher temperatures near dryer machines, and chemical and ink odors. Occasional lifting of items up to 25 pounds is required.

Compensation and Benefits

• Hourly wage ranging from $19 to $23, dependent on experience.
• Health insurance coverage begins after 90 days, with the employer covering 65% of premiums.
• Dental and vision insurance available after 90 days, premiums shared equally between employer and employee.
• Paid time off is offered after one year of employment.
• Employees receive weekly pay.

Additional Information

T Productions is committed to equal employment opportunities and values diversity. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, veteran status, or other legally protected characteristics.