Medical Records Coordinator

Role Overview

The Medical Records Coordinator is tasked with managing patient medical records while ensuring compliance with regulatory standards. Responsibilities include preparing charts for patients, sorting and filing paper documents into electronic medical record (EMR) categories, responding to record requests from patients, insurance companies, and attorneys, and collecting relevant medical documentation such as progress notes and test results. The role requires effective communication and organizational abilities, along with experience working with EMR systems.

Core Responsibilities

• Prepare patient charts ahead of scheduled appointments.
• Sort, scan, and accurately file paper medical documents into EMR systems.
• Process and document requests for medical record copies from patients.
• Respond to medical records inquiries from insurance providers and legal representatives.
• Gather necessary medical information such as progress notes, test results, and hospital records upon provider requests.
• Handle incoming telephone calls directed to the medical records department.
• Perform additional duties as directed by Practice Manager, Site Supervisor, or Team Lead.

Qualifications and Experience

• Possess a High School Diploma or GED equivalent.
• Demonstrate experience working with electronic medical record (EMR) systems.
• Authorization to work in the United States is mandatory.

Skills and Competencies

• Proficiency with medical terminology.
• Strong organizational and communication skills.
• Customer service orientation and professionalism.

Working Conditions and Physical Requirements

This position functions within a professional medical office environment utilizing typical office equipment. It involves standing, walking, and occasionally lifting or moving items weighing up to 25 pounds.

Schedule and Travel

The job is full-time with an 8-hour shift from Monday through Friday; no weekend work or travel is anticipated.

Diversity and Inclusion

US Digestive Health is committed to equal employment opportunity, making hiring decisions free from discrimination based on protected characteristics. Employment is determined by qualifications, merit, and business requirements.

Additional Information

The listed job duties are not exhaustive and may vary by location as assigned. Supervisory responsibilities are not part of this role.