Medical Administrator

Overview

As a key member of a dynamic administration team within a busy office, you will play a crucial role in ensuring smooth operational activities at Medmark Occupational Healthcare in Cork. You will support healthcare professionals and liaise directly with clients, handling communication and documentation with a focus on accuracy and efficiency.

Main Duties

• Manage incoming phone calls and schedule appointments to optimize workflow.
• Handle incoming and outgoing correspondence, including mail and emails.
• Respond promptly to client inquiries and appointment requests through various channels.
• Draft letters and compile medical notes to maintain accurate records.
• Organize and maintain filing systems as well as create reports.
• Coordinate off-site clinic schedules to support service delivery.
• Serve as a representative for physicians, providing personal assistance to medical staff.
• Arrange patient referrals and oversee billing for patients and third-party payers.
• Maintain office and patient files systematically.
• Keep track of office supply inventory, anticipate needs, place orders, and expedite delivery.
• Troubleshoot and perform preventive maintenance on office equipment to ensure continuous operation.
• Maintain office quality standards through adherence and enforcement of protocols.
• Contribute to enhancing the physicians' office reputation by proactively taking ownership and seeking opportunities to add value.
• Share reception responsibilities on a rotational basis with the team.
• Perform any additional tasks assigned by management as necessary.

Candidate Profile

• Experience in customer-facing roles is essential.
• Previous work experience within a healthcare environment is advantageous.
• Excellent administrative skills with a keen eye for detail.
• Proficient in IT, particularly Microsoft Office applications.
• Highly organized with strong multitasking and prioritization abilities.
• Professional demeanor, approachable, and a collaborative team player.

About Medmark Occupational Healthcare

Medmark is a leading provider of occupational health services across Ireland, with offices located in Dublin, Cork, Limerick, Galway, Sligo, and Waterford. The company caters to a diverse client base from sole traders to large multinational corporations. Medmark's mission centers on fostering healthy, safe, and productive workplaces and supporting individual wellbeing through comprehensive medical services.