Lounge Attendant

About the Company

Accor is globally recognized as a leader in the hospitality industry, operating across 110 countries with over 5,500 hotels and 10,000 dining establishments. The group offers a diverse hotel ecosystem including luxury, mid-range, and economic brands, entertainment venues, and other hospitality services, supported by a workforce of over 300,000 employees worldwide.

Job Overview

In collaboration with a top international airline, Accor manages the lounge services at Changi Airport. The position of Lounge Attendant focuses on maintaining a spotless, inviting, and hygienic atmosphere within the transit lounge by swiftly clearing tables, managing used tableware, and enhancing guest satisfaction.

Key Responsibilities

• Swiftly remove used crockery, cutlery, and glassware after guest use.
• Clean and sanitize tables and seating to uphold hygiene standards.
• Transport and sort used tableware efficiently to the dishwashing area.
• Assist with setting tables by placing clean tableware and napkins as needed.
• Constantly monitor lounge cleanliness and promptly handle any spills or messes.
• Help replenish food and beverage service stations with clean supplies.
• Adhere strictly to health, safety, and hygiene protocols as mandated by airport and company policies.
• Offer courteous and professional interaction when guests seek assistance.
• Immediately report any maintenance or safety concerns to supervisors.

Candidate Qualifications

• Basic communication abilities.
• Physical endurance to handle repetitive tasks effectively.
• Strong attention to detail with a dedication to cleanliness.
• Ability to work autonomously and collaborate within a team.
• Willingness and flexibility to work shifts including weekends and public holidays.

Additional Information

The organization fosters an inclusive culture that embraces diversity regardless of race, gender, or background.