IT Support Executive

Overview

East West is seeking a fresh graduate for the position of IT Support Executive based in Andheri East, Mumbai. This role involves managing the company's IT asset inventory and providing frontline support for hardware and software issues.

Main Responsibilities

• Maintain and regularly update the organization's IT asset database.
• Install, configure, and troubleshoot IT equipment including desktops, laptops, and printers.
• Deliver first-level support for hardware, software, and basic network concerns.
• Support employee onboarding and offboarding by handling IT asset allocation and retrieval.
• Liaise with vendors for procurement, repair, and maintenance activities related to IT devices.
• Keep precise documentation of IT assets and support case logs.
• Ensure compliance with company IT policies through proper asset tracking.

Candidate Requirements

• Possess a Diploma or Bachelor's degree in Information Technology, Computer Science, or a related discipline.
• Foundational knowledge of Windows operating systems, computer hardware components, networking basics, and Microsoft Office applications.
• Strong communication, problem-solving, and documentation skills.
• Motivation to learn and develop a career within IT support functions.
• Capable of working both independently and as part of a team.

Compensation

The salary offered is ₹15,000 per month as part of the Cost to Company.

Additional Information

For interested candidates, contact details are provided for resume submission and inquiries.