Human Resources & Administration Manager

Job Overview

The Human Resources & Administration Manager position is responsible for overseeing all facets of HR and admin functions within the organization. Key duties include strategic workforce planning, talent recruitment, employee relations, compensation and benefits management, training and development, payroll administration, compliance with Emiratization requirements, and organizational growth initiatives. This role partners closely with senior management to align HR practices with company goals while ensuring adherence to UAE labor laws and regulatory mandates. The manager is also tasked with enhancing the workplace culture, fostering employee engagement, and maintaining effective relations with governmental agencies and external stakeholders.

Primary Responsibilities

• Design and execute long-term manpower and staffing plans that align with organizational objectives.
• Accurately identify workforce needs and ensure prompt and cost-efficient filling of approved positions.
• Support and recommend enhancements for HR policies, procedures, and organizational structures in line with development goals.
• Manage end-to-end recruitment processes including sourcing, interviewing, candidate assessments, selection, onboarding, and orientation programs.
• Serve as the main communication bridge between management and employees to address workplace issues, grievances, and policy clarifications.
• Oversee employee relations by managing disciplinary actions, conflict resolution, grievance handling, exit interviews, and offboarding practices.
• Lead compensation and benefits programs ensuring market competitiveness and compliance, including payroll management and insurance contract negotiations.
• Plan and implement employee learning and development strategies, conduct training needs analyses, coordinate training efforts, and maintain training records.
• Handle administration operations ensuring smooth business continuity and nurture relationships with government authorities such as MOHRE, immigration, pension, and regulatory bodies.
• Ensure full compliance with UAE labor legislation and actively drive Emiratization targets and policies.
• Promote health and safety standards in the workplace, oversee medical surveillance, incident investigations, and liaise with insurers and authorities.
• Lead and mentor the HR & Administration team, set performance objectives, manage budget, and champion employee engagement programs.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field from an accredited university. Equivalent education and experience combinations are also considered.
• At least 12 years of progressive experience in human resources with a minimum of 5 years in a managerial role.
• Preferred experience in sectors such as power, energy, utilities, industrial, or engineering.
• Demonstrated expertise in recruitment, employee relations, compensation, payroll, training, and organizational development responsibilities.

Technical and Professional Knowledge

• Comprehensive understanding of UAE Labor Law, employment regulations, and best HR practices.
• Experience with workforce planning, talent acquisition, compensation and benefits, and performance management systems.
• Knowledgeable in training and development, HR information systems, personnel administration, payroll processes, and financial management relating to HR.
• Proficient in Microsoft Office and HR systems.

Skills and Competencies

• Excellent written and verbal communication skills in English, with preference for Arabic language proficiency.
• Strong interpersonal, stakeholder management, negotiation, and conflict resolution skills.
• Demonstrated leadership abilities including coaching, mentoring, team development, and fostering high-performance cultures.
• Integrity, professionalism, confidentiality, and excellent analytical and problem-solving aptitude.
• Ability to prioritize, work under pressure, and function effectively in diverse cultural environments.