Housekeeping Attendant

About Four Seasons

Four Seasons is driven by its people, a dedicated group striving for continual improvement and mutual respect. Our global team crafts exceptional experiences for guests, residents, and partners by combining luxury with genuine care. We foster an outstanding employee environment and culture that empowers everyone to deliver these memorable moments.

At Four Seasons, we value recognizing familiar faces and welcoming newcomers, treating each individual with kindness and respect. Our mission is to create lasting impressions by fostering meaningful connections to people and the world around us.

Location Overview

Desroches Island offers a private oasis surrounded by a tranquil coral setting in the Indian Ocean. This unique resort is the sole habitation on the island, featuring rustic villas and suites that provide intimate retreats resembling a treasured castaway experience.

Role Summary

The Housekeeping Attendant is responsible for maintaining guest rooms to exacting standards to ensure guest comfort. Duties also include assisting as a runner, handling public areas, and laundry tasks as required.

Primary Responsibilities

• Clean a designated number of guest rooms per shift, changing linens and towels, dusting, sanitizing all guest room areas including bedrooms, living and dining rooms, and bathrooms according to established procedures.
• Make beds, vacuum carpets, and clean marble and tile surfaces thoroughly.
• Clear room service trays, dishes, and carts, transporting them to service landings.
• Replenish used room amenities such as toiletries and stationery.
• Adhere to Four Seasons’ Work Rules and Standards of Conduct rigorously.
• Collaborate professionally and harmoniously with colleagues and supervisors.

Additional Duties

• Provide support in Lobby Attendant and House Attendant roles during busy periods or when colleagues are absent.

Requirements

• Proficiency in reading, writing, and speaking English.
• No prior supervisory responsibilities.
• No travel required.

Work Schedule and Environment

• Work shifts are eight hours long, with schedules varying based on operational needs.
• Physical demands include pushing or pulling carts up to 30 pounds for distances up to 150 feet, bending up to 20% of the shift to perform cleaning tasks, and continuous standing throughout the shift.
• The role requires full mobility during the entire shift and involves no climbing or driving.
• Working environment is entirely indoors with critical requirements for hearing, vision, and speech to interact effectively with guests, and moderate literacy to read instructions and lists.
• Cleaning agents are used approximately 35% of the time with proper safety sheet documentation, and gloves are worn about 20% of the time when cleaning bathrooms and disposing of trash.
• Uses vacuum equipment weighing up to 25 pounds for 15% of the shift.

Additional Information

This position involves no additional special considerations.