Front Desk Receptionist

Overview

Jeena Sikho Lifecare Ltd., based in Aurangabad, Maharashtra, is looking for a courteous and organized Front Desk Executive to oversee reception and front office activities, ensuring a warm welcome for visitors and patients while maintaining efficient operations and a professional organizational image.

Key Responsibilities

• Warmly receive patients, visitors, and guests and assist with their inquiries.
• Manage patient registrations, schedule appointments, and coordinate walk-ins.
• Handle incoming phone calls, emails, and front desk communication promptly and professionally.
• Maintain accurate visitor and patient records along with front office documentation.
• Collaborate with medical staff such as doctors and nurses to facilitate smooth patient flow.
• Support billing activities including receipts and basic cash handling when necessary.
• Maintain cleanliness, orderliness, and discipline at the reception area.
• Address patient concerns or escalate issues to relevant departments efficiently.
• Adhere strictly to hospital policies, standard operating procedures, and confidentiality standards.

Qualifications & Experience

• 1 to 2 years of experience in front desk, reception, or customer service roles is preferred.
• Graduate degree in any discipline.
• Certification or diploma in Front Office or Hospitality is an advantage.

Required Skills

• Excellent verbal and interpersonal communication capabilities.
• Proficiency in Microsoft Excel.
• Strong organizational skills with the ability to multitask effectively.
• Patience and empathy in handling patients and visitors.

Compensation and Benefits

• Monthly salary range between INR 15,000 and INR 25,000.
• Provident Fund benefits as per statutory regulations.
• Additional benefits as outlined by company policy.

Additional Information

• Work schedule: 6 days per week.
• Work location: Onsite in Aurangabad, Maharashtra.