Field Relationship Manager

About the Role

The Field Relationship Manager will be responsible for managing relationships with clients and ensuring top quality service delivery within a designated area of approximately 10-15 km radius. This role requires frequent visits to customer locations, conducting inspections, and providing detailed consultation about the offered services.

Key Responsibilities

• Travel locally to visit and interact with 6 to 7 client sites daily.
• Carry out service inspections and advise customers accordingly.
• Maintain and nurture existing client relationships by delivering timely and effective service.
• Coordination of meetings scheduled by the Relationship Manager to enhance teamwork.
• Engage with property owners to set appointments and promote the company’s offerings.
• Represent the organization positively to build brand reputation through various communication channels such as calls, emails, chats, and in-person interactions.

Candidate Requirements

• Educational qualification of graduation or higher secondary education.
• Proficiency in English, Hindi, and Marathi languages.
• Strong verbal and written communication skills paired with good interpersonal abilities.
• Capability for numerical and analytical thinking and decisive problem-solving skills.
• Skillful use of Microsoft Office tools, particularly Excel and Word.
• Flexibility to work a 9-hour shift within the window of 8 AM to 10 PM.
• Availability to work 6 days per week with a weekday off.
• Mandatory possession of a bike and a valid driver's license for local travel.

Employee Benefits

• Annual health insurance coverage worth INR 100,000 with all premiums funded by the employer.
• Promotions available every 6 months with the possibility of earning quarterly promotions based on outstanding performance.
• Monthly recognition and rewards initiatives for exemplary employees.
• Fast-track career growth potential, reaching Assistant Manager level within two years.
• Enjoy regular team gatherings and annual company outings to foster employee camaraderie.