F&B Assistant Chief Steward

Overview

Join Marina Bay Sands and elevate your passion by working with skilled professionals to develop a rewarding career in food and beverage operations.

Key Responsibilities

• Ensure utmost hygiene and sanitation standards across all kitchen outlets per Health Department and Stewarding guidelines.
• Oversee ware washing and maintain cleanliness in food prep areas.
• Conduct routine equipment inspections and ensure proper maintenance and operability.
• Maintain inventory and adequate levels of chinaware, glassware, flatware, service wares, and specialized items; place replacement orders as necessary.
• Set par stock levels for dining and kitchen utensils and replenish according to requirements.
• Prepare weekly work schedules for stewarding team members, including part-time staff based on anticipated business volume.
• Authorize leaves, vacations (except own), overtime, and leave requests of team members.
• Schedule biannual inventories with Outlet Manager.
• Evaluate team members' performance, facilitate training programs, and handle disciplinary measures.
• Ensure all stewarding staff receive safety and sanitation training and promote cross-training among team.
• Guide and counsel team members on proper duty execution and career development.
• Coordinate regular performance reviews and prepare team members for advancement opportunities.
• Make recommendations on hiring, promotion, demotion, termination, and salary adjustments within authorized limits.
• Investigate service issues thoroughly to ensure continuous improvement.
• Control labor costs in alignment with budget.
• Maintain all records necessary for department efficiency and coordinate communications with other hotel departments.
• Build strong, collaborative relationships with staff to maximize their potential.
• Keep Food & Beverage and Culinary divisions informed on relevant matters and coordinate cross-departmental activities.
• Ensure all kitchen areas are immaculate, conducting daily walkthroughs with cleaning contractors prior to shift ends.
• Document and report incidents promptly to enable immediate corrective actions.
• Perform regular spot checks during operations and ensure buffet equipment is polished and dishwashing stations properly staffed.

Educational and Professional Qualifications

• Diploma or degree in hospitality management or related field is preferred.

Experience Requirements

• Minimum five years’ experience in stewarding or similar janitorial roles including at least one year in multi-unit operations and two years in supervisory capacity.
• At least two years’ experience with banquets covering all stages from setup to breakdown.

Additional Requirements

• Certification in sanitation management is required.
• Strong understanding of sanitation protocols and pest control measures.
• Knowledge of profit & loss statements and budget management.
• Demonstrated leadership abilities coupled with flexibility, patience, fairness, and firmness.
• Ability to work closely with management, independently, and efficiently in a fast-paced setting.
• Capability to calmly handle guest and team member conflicts and make reasoned decisions under pressure.
• Consistent work attendance and adherence to departmental and company policies are expected.

Commitment to Diversity and Ethics

Marina Bay Sands embraces diversity, equity, and inclusion by providing equal opportunities and expects employees to comply with all company policies, rules, business ethics, and procedures.