Event Coordinator – Unified Communications (UC)

Job Overview

We seek an organized and proactive Event Coordinator specializing in Unified Communications (UC) to join our team on a 12-month contract in New York City. This role is vital in overseeing event operations, managing project schedules, task delegation, and ensuring flawless execution of technical events involving UC and video conferencing technologies.

Key Responsibilities

• Manage UC-related projects from initial planning to final delivery, meeting milestones, deadlines, and specified outcomes.
• Assign and prioritize daily tasks for team members, ensuring clear communication of objectives.
• Coordinate resources such as equipment, technical personnel, and materials essential for successful event operations.
• Organize the technical setup, operation, and disassembly of audio-visual and UC equipment during events.
• Act as the main liaison among clients, stakeholders, and the UC team.
• Maintain coordination between project needs, technical teams, and business stakeholders to align efforts.
• Monitor and evaluate event quality, equipment functionality, and team performance to ensure event success.
• Proactively identify and solve any operational or technical challenges during event planning and implementation.
• Support events across formats including virtual, hybrid, and on-site engagements utilizing conferencing technologies.

Required Qualifications and Skills

• Minimum of three years experience in project management particularly in event coordination, technical operations, or AV settings.
• Excellent organizational abilities and capability to handle multiple priorities efficiently in a dynamic environment.
• Experience managing schedules, resources, timelines, and project deliverables.
• At least three years of customer service experience with strong professional communication and interpersonal skills for client and stakeholder interactions.
• Positive attitude with dedication to providing exceptional customer service experiences.
• Hands-on experience supporting video conferencing platforms such as Zoom, Microsoft Teams, and other collaboration tools.
• Proven ability to facilitate virtual, hybrid, and in-person events with effective use of conferencing technologies.