Escrow Processor - Des Peres Office

Overview

This full-time Escrow Processor role based in Des Peres involves supporting real estate closing activities through detailed examination and processing of title and legal documentation. The position demands strong attention to detail, logical problem-solving ability, effective work prioritization, and adaptability to evolving job demands. Additionally, the role requires proficiency with technology, excellent phone etiquette, clear written communication, and a positive, cooperative work attitude.

Key Duties

• Accurately placing and prioritizing title orders to facilitate real estate closings
• Managing office workflows and closing schedules efficiently
• Performing front-desk responsibilities, including answering calls, professionally greeting clients, and promptly responding to emails from customers and coworkers
• Reviewing title commitments and sourcing information as required to ensure closing completeness
• Handling filing, scanning, and copying tasks
• Maintaining confidentiality of nonpublic customer information
• Assisting with other clerical duties as part of the team

Success Outcomes

• Achieving high customer satisfaction among homeowners, builders, real estate agents, attorneys, and loan officers
• Generating repeat business through dependable service
• Establishing effective collaboration between the office processor and closing agents
• Enjoying job fulfillment with pathways for career advancement

Qualifications and Skills

• Capability to create a positive initial customer service experience
• Strong verbal and written communication skills within and beyond the industry
• Effective problem-solving and organizational skills
• Proficiency with Microsoft Word and Excel
• General clerical competencies
• Willingness and ability to prepare for and pass a formal licensing examination at an accredited testing center

Personal Attributes

The role involves guiding customers calmly through potentially confusing processes, requiring patience, tolerance, and the capacity to handle pressure and tight deadlines professionally.

Application Information

Interested candidates should submit their resumes for consideration by contacting the company's hiring email address for further details.