Customer Support Executive

Job Description

We are looking for a Customer Support Executive to handle customer inquiries and provide exceptional service. The role involves managing queries through calls, chat, and email, maintaining professionalism, and ensuring prompt resolution of customer issues in line with company policies and quality standards.

Responsibilities

• Respond to customer queries via phone, chat, and email channels.
• Deliver timely and professional assistance to customers.
• Address and resolve customer complaints while maintaining service excellence.
• Keep detailed records of all customer interactions for reference and quality tracking.
• Adhere to organizational procedures and maintain high-quality service norms.

Additional Information

Salary: Monthly compensation ranges between INR 14,000 and INR 20,000.