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Customer Relationship Manager
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 16,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 5 saat önce
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
The Customer Relationship Manager will engage with designated customers following established contact protocols to foster strong connections and support digital banking initiatives.
Key Responsibilities
- Establish contact with allocated customers in line with prescribed communication guidelines.
- Ensure delivery of an exceptional digital banking experience tailored to customer needs.
- Identify customer requirements and advise on appropriate banking products.
- Manage inbound and outbound call interactions adhering to quality benchmarks.
- Address and resolve customer inquiries within stipulated timelines.
- Promote digital banking offerings to improve user convenience and engagement.
Work styles they’re looking for
Effective Communication
Time Management
Problem Solving
Customer Communication
Customer Focus
Query Resolution