CRM System Administrator

About the Role

We are hiring a CRM System Administrator based in Jiddah, Makkah, Saudi Arabia. This role involves managing the operation, administration, and enhancement of our CRM platform to ensure its smooth functioning and alignment with business needs.

Key Responsibilities

• Oversee the administration and upkeep of the CRM system.
• Set up and manage users, define roles, and assign permissions within the CRM.
• Handle API connections and integration of the CRM with other systems.
• Provide user support and resolve any system-related issues promptly.
• Collaborate with business teams to optimize CRM processes and workflows.

Qualifications and Experience

• Possess a bachelor's degree in Computer Science, Information Technology, or Computer Engineering.
• A minimum of five years’ experience in CRM system administration and operational support.
• Proficient in CRM configuration and user access management.
• Strong understanding of APIs and system integration techniques.
• Demonstrate excellent problem-solving skills combined with effective communication abilities.