- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 saat önce
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
As a Concierge Agent at Hilton in Dubai, you will play a key role in enhancing guest experiences by providing personalized service and expert assistance. Your role goes beyond handling requests; you'll warmly engage guests and create memorable moments throughout their stay.
Primary Duties
- Respond swiftly and courteously to guest inquiries, requests, and issues to ensure satisfaction.
- Advise guests on dining options, transportation, events, tours, and nearby attractions, helping plan their experiences.
- Arrange special services tailored to individual guest needs, including medical support, childcare, and floral deliveries.
- Manage communications by handling guest messages, mail, packages, and faxes efficiently.
- Provide enhanced service for VIP guests, ensuring smooth registrations and premium attention.
- Promote the hotel's amenities and services through sharing marketing content and encouraging guest participation.
Candidate Profile
The ideal candidate exhibits a passion for hospitality and demonstrates integrity, leadership, teamwork, ownership, and a proactive, focused approach. These core values drive success and create a lasting positive impact on every guest interaction.
About Hilton
Hilton is a globally recognized leader in hospitality, having served over 3 billion guests worldwide. Committed to exceptional guest experiences and a rewarding workplace culture, Hilton has been honored as one of the World’s Best Workplaces multiple times.
We support career growth and foster an environment where team members can thrive. Join us to embark on a fulfilling journey that enhances both your career and our guests’ stays.
Industry
Hospitality