Commission Specialist

Role overview

This permanent full-time position is focused on accurate, timely administration of advisor and broker commissions for a block of GRS policies. The role suits someone who enjoys working in a fast-moving setting, has a strong eye for detail, and is comfortable supporting business partners on commission-related matters.

Your work will directly influence advisor compensation and help maintain effective relationships with internal stakeholders. The position requires a mix of analytical thinking, reconciliation work, system maintenance, and clear communication.

Key responsibilities

• Check advisor licensing requirements before commission payments are released to ensure compliance.
• Set up and maintain advisor commission records in the system for GRS policies with a high level of accuracy.
• Process weekly, monthly, and manual commission payouts.
• Work every day with Business Development, Implementation, GRS Issue, and Pricing teams.
• Review and reconcile first-year and transfer commissions, then prepare statements showing commission adjustments for top-ups or chargebacks where needed.
• Respond to internal partner questions on a broad range of commission topics.

What the role calls for

• Comfort using Microsoft Excel, Word, and Outlook.
• Strong numeracy and analytical ability.
• Understanding of advisor and broker relationships is considered an advantage.
• Consistently strong accuracy and performance in your current role.
• Ability to stay self-driven, juggle multiple priorities, and meet strict deadlines.
• Clear written and verbal communication skills.
• Well organized, adaptable, and able to work effectively in a changing, high-volume environment.
• Prior knowledge of GRS products, services, and plan types is preferred.
• Experience working with distribution partners.
• Capability to negotiate and resolve issues in a constructive, professional, and collaborative way.
• Strong people skills and a team-first mindset.
• Reliable, accountable, and focused on results.

Compensation

The base salary range for this job is CAD 43,400 to CAD 65,100 per year. This figure covers base pay only and does not include variable compensation such as annual bonus or commission.

Additional information

Applications are reviewed on a rolling basis. This opportunity remains open for at least 5 business days from the posting date, though the closing date may change depending on hiring activity.

About Canada Life

Canada Life is guided by a purpose to improve the financial, physical, and mental well-being of Canadians. The organization serves 1 in 3 Canadians and aims to make a positive contribution to communities across the country.

The company values people who step up, do the right thing, and deliver strong results for customers, communities, and colleagues.

What Canada Life offers

• Career growth support, including advancement opportunities, access to leading learning programs, and up to $2,000 per year for education reimbursement.
• Health and wellness benefits, including flexible health and dental coverage plus a $5,000 mental health benefit.
• Time away from work, with standard vacation and personal days plus a paid volunteer day.
• Financial security through a company-matching pension plan, share ownership program, and additional investment options.
• Recognition and rewards such as employee appreciation programs, service milestone celebrations, discounts, and more.
• A community-oriented workplace supported by employee resource groups, mentorship, social clubs, and events.

Equal opportunity and accommodation

Canada Life is committed to removing barriers and providing equal access to employment. Candidates who need reasonable accommodation during the hiring process can contact [email protected]. Any information shared will be handled according to applicable laws and Canada Life policies.

Hiring notice

All applicants are appreciated, but only those selected for an interview will be contacted.