Chief Operations Officer

Role Overview

The Chief Operating Officer (COO) will manage the comprehensive operations of an advertising company located in Pachpedi Raipur. This executive role involves ensuring seamless collaboration among departments such as Sales, Client Servicing, Creative, Digital Marketing, HR, Finance, and Administration. The COO is expected to devise and execute operational strategies that enhance productivity, timely project delivery, profitability, and client satisfaction.

Key Responsibilities

• Manage daily business operations ensuring efficiency across all teams.
• Create and apply strategies aligned with corporate objectives.
• Supervise workflow and facilitate interdepartmental coordination.
• Drive cost reduction and operational improvements.
• Collaborate closely with CEO/MD to meet revenue and profit targets.
• Identify new business prospects and optimize operational processes.
• Lead and support department heads, setting performance goals and monitoring KPIs.
• Conduct regular reviews to maintain team accountability and foster a high-performance culture.
• Ensure projects are completed on schedule, within budget, maintaining quality and client satisfaction levels.
• Manage operational budgets, expenses, and analyze business performance in collaboration with finance.
• Develop SOPs and implement automation to streamline workflows.
• Ensure compliance with company policies and standards.

Qualifications & Experience

The candidate should hold a Bachelor's degree and possess between 8 to 15 years of experience in operations or senior management roles, preferably within Advertising, Marketing, Branding, Digital Marketing, or Media sectors.

Skills Required

• Strong leadership and ability to manage teams.
• Excellent communication and negotiation skills.
• Strategic thinking and decision-making expertise.
• Good project management and organizational ability.
• Understanding of financial analysis and business metrics.
• Effective problem-solving and conflict resolution skills.
• Time management and multitasking competence.
• Proficient with MS Office and business reporting software.

Performance Indicators

• Growth in revenue.
• Efficiency in operations.
• Project delivery rate.
• Client satisfaction levels.
• Employee retention and productivity.
• Budget compliance.
• Achievement of departmental KPIs.
• Successful implementation of process improvements.

Working Conditions

• Full-time position based at company office.
• Possible extended hours during peak campaign periods or deadlines.
• Coordination required with clients, vendors, and multiple internal teams.

Preferred Industry Background

• Advertising Agencies
• Digital Marketing Agencies
• Branding Agencies
• Media and Communications Firms
• Creative Agencies
• Marketing Service Providers