Branch Receptionist

Role Overview

The Branch Receptionist position at CEER in Riyadh, Saudi Arabia, acts as the initial contact point for all customers visiting or reaching out to CEER Centers. This role focuses on creating a welcoming and professional atmosphere, managing front desk duties, and providing supporting coordination and communication to the showroom sales and operations teams.

Main Responsibilities

• Warmly welcome visitors to the showroom, ensuring a positive and professional first impression.
• Manage the flow of customers by guiding them to the relevant sales advisors or specific departments.
• Keep customer waiting areas tidy, attractive, and consistent with CEER's brand image.
• Handle incoming telephone calls, emails, and inquiries efficiently, either responding promptly or forwarding them as appropriate.
• Schedule appointments, coordinate customer visits, and arrange test drives in collaboration with the sales team.
• Maintain precise documentation regarding customer visits, inquiries, and scheduled appointments.
• Support administrative tasks such as filing and document organization for the showroom as needed.
• Coordinate internally with Sales, Delivery, and Logistics teams to facilitate smooth daily showroom operations.
• Assist with organizing customer handover events and other showroom activities, ensuring seamless arrangements.
• Adhere to company policies, maintain high standards of customer service, and follow reception protocols diligently.

Candidate Requirements

• Education: Completion of High School or a Diploma in Business Administration or any related discipline.
• Experience: Between zero and two years in a relevant customer service or administrative role.