Bartender

About the Company

Become part of a hotel under the Accor group, which includes over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle venues worldwide. The company values your unique contributions and offers numerous growth and progression opportunities. Every interaction and gesture helps craft remarkable and positive experiences for guests, team members, and supports sustainable practices. Embrace the Heartist® spirit and let your passion lead you in this dynamic environment.

Role Overview and Responsibilities

• Prepare and serve both alcoholic and non-alcoholic drinks following established hotel standards.
• Ensure consistent quality, presentation, and flavor in every beverage served.
• Use product knowledge to suggest drinks and increase sales while improving guest satisfaction.
• Interact with customers to deliver tailored, attentive service.
• Address guest complaints swiftly and professionally.
• Keep the bar clean, well-organized, and stocked adequately.
• Track inventory levels and support stock control processes.
• Execute cash handling accurately and manage billing procedures properly.
• Comply fully with local regulations and hotel policies concerning alcohol distribution.
• Maintain required hygiene standards in line with HACCP guidelines at all times.

Qualifications and Skills

• Experience ranging from one to two years working as a bartender in hotels or high-end bar environments.
• Expertise in mixology, cocktail crafting, and awareness of current beverage trends.
• Strong communication capabilities coupled with excellent customer service.
• Preferred certification in bartending or food safety practices.
• A genuine passion for hospitality and delivering beverage services.
• Capability to perform well under stress while upholding quality standards.
• Meticulous attention to detail, especially in drink presentation.
• A cooperative team member with a positive and professional demeanor.