Associate Business Analyst

About the Company and Opportunity

Join Eurofins Discovery Services North America, a leading provider of services and products for drug discovery research. Our team supports global clients in the pharmaceutical and biotechnology sectors, collaborating with experts to have a meaningful impact on human health worldwide.

We promote work-life balance, offer career advancement opportunities, and provide strong benefits such as mentoring programs, tuition reimbursement, extensive training, competitive health coverage, paid vacation, and 10 paid holidays annually.

Key Responsibilities

• Collaborate with stakeholders across Operations, Supply Chain, R&D, and Commercial divisions to gather, document, and validate business requirements.
• Support creation of process maps and workflows to identify areas for enhancement.
• Participate in meetings, documenting business needs, action items, and suggested solutions.
• Assist senior analysts in converting business requirements into functional system requests.
• Offer first-level support for business applications utilized by various departments, track and help resolve issues, escalating to IT as necessary.
• Participate in application testing, configuration adjustments, and maintain up-to-date documentation and user guides.
• Collaborate cross-functionally to understand processes and requirements, facilitating communication among business users, IT, and stakeholders.
• Analyze operational and system performance data; develop reports and dashboards using Excel and Power BI.
• Support validation of data accuracy for business reporting and identify trends or gaps to drive improvement.
• Assist with project initiatives including documentation, testing, user acceptance testing (UAT), and training material preparation.
• Support onboarding and offer basic user guidance for business applications and reporting tools.
• Identify and recommend opportunities for business process and system utilization improvements.
• Maintain documentation compliant with quality and regulatory standards, adhere to safety and environmental policies, and contribute to special projects as assigned.

Qualifications

• Associate or Bachelor’s degree in Business Administration, Engineering, Computer Science, MIS, Life Sciences, or related field, or equivalent experience.
• 1-2 years experience with business applications.
• Familiarity with Microsoft Excel, Power BI, ERP/CRM systems, reporting, documentation, and troubleshooting.
• Strong analytical and problem-solving skills including process mapping and cause-effect evaluation.
• Detail-oriented, organized, and able to manage multiple priorities effectively.
• Ability to work independently with minimal guidance in a complex global environment.
• Positive attitude, teamwork capability, and genuine interest in supporting drug discovery and human health advancement.

Additional Details

Applicants should be within commuting distance of Fremont, CA. This is a full-time, onsite role with working hours Monday through Friday, 8 a.m. to 5 p.m., with overtime as required.

Compensation offers a pay rate between $36 and $38 per hour.

Benefits Package

• Comprehensive medical, dental, and vision insurance coverage.
• Life and disability insurance benefits.
• 401(k) retirement plan with company matching.
• Paid vacation and holiday time.

Eurofins USA Discovery Services is an Equal Opportunity employer committed to disabled and veteran employment.