Assistant Marketing Manager

Position Overview

The Assistant Marketing Manager role at St. Regis Hotels & Resorts is based in West Bay, Doha, Qatar. This full-time on-site position focuses on enhancing brand awareness both internally and externally, utilizing sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott.

Key Responsibilities

• Promote and uphold the brand image of St. Regis Hotels and Resorts within and outside the organization.
• Engage with potential owners via telephone calls to schedule and promote preview package sales and property tours.
• Persuade guests or callers to purchase or book preview package sales and tours.
• Provide detailed explanations about sales presentations and eligibility criteria for preview package tours at Marriott vacation club properties.
• Offer complimentary gifts such as reward points or show tickets to guests as tokens of appreciation for their patronage.
• Carry out general administrative tasks supporting Sales and Marketing, including filing, email correspondence, typing, faxing, and message handling.
• Assist management with employee training, evaluation, counseling, motivation, and coaching, while exemplifying company policies and acting as the first contact for the Fair Treatment/Open Door Policy process.
• Maintain professionalism by adhering to company appearance standards, confidentiality, and ensuring guest and coworker privacy and security.
• Welcome all guests as per company standards, anticipate their needs, and express genuine appreciation.
• Communicate professionally through telephone etiquette and accurate written documentation.
• Cultivate positive interpersonal relationships within the team to support common goals and address colleagues' concerns.
• Ensure all work meets established quality expectations and standards.
• Perform physical tasks such as moving or carrying objects up to 10 pounds without assistance.
• Undertake additional reasonable duties as requested by supervisors.

Experience Requirements

• Minimum of two years working experience in a luxury 5-star resort environment.
• At least one year in a supervisory capacity.
• Previous experience with Marriott is preferred.

Company Commitment

St. Regis Hotels & Resorts, under Marriott International, values diversity and equal opportunity employment, welcoming all individuals regardless of disability, veteran status, or other legally protected characteristics. The brand combines timeless elegance with innovative spirit, offering bespoke service including signature Butler Service across its global luxury portfolio.