Administrative Assistant

About Unit4

Unit4 is an agile cloud software company with more than 40 years of experience, focused on rethinking enterprise resource planning for mid-market, people-centric organisations. Its software is designed to be self-driving, adaptive and intuitive so customers can spend more time on high-value work.

The company’s purpose is to improve how people work by helping them focus on what matters most. Unit4 aims to shape a better work experience and supports its teams with the tools and autonomy they need to do their best work.

Role overview

This position is a combined administrative and workplace operations role. You will support the People Experience (PX) and Workplace Experience (WX) teams while also helping manage the day-to-day running of the London office.

The role plays an important part in keeping PX and WX activities organised and running smoothly, allowing leaders to stay focused on strategic priorities. At the same time, you will help maintain a welcoming, inclusive and productive office environment for employees and visitors.

You will work closely with the Executive Assistant to the CEO to coordinate leadership visits, executive meetings, office events and other activities affecting the London office. The role calls for strong stakeholder management, excellent organisation and a service-oriented approach.

This is a hybrid position, but flexibility is required to work from the London office whenever business needs call for in-person support, including leadership visits, office events and employee engagement activities.

Key responsibilities

• Provide broad administrative support to parts of the PX leadership team, reporting to the Senior EA to the CPXO.
• Arrange meetings, calendars and travel plans.
• Keep team records, organisational charts and internal systems accurate and current.
• Help with budget administration, purchase orders and invoice handling when needed.
• Oversee the daily operation of the London office so it remains safe, welcoming and productive.
• Serve as the main contact for office queries, workplace support and employee experience initiatives.
• Work closely with the Executive Assistant to the CEO to coordinate visits, meetings, office events and other office-impacting activities.
• Collaborate with Executive Assistants, senior leaders and workplace service providers to ensure a smooth office experience.
• Coordinate office vendors, suppliers and building management.
• Work with building management to keep standards, supplies, amenities and shared spaces at a high level.
• Act as a culture ambassador and help build an inclusive, collaborative and engaging workplace for employees and visitors.
• Remain flexible to be onsite when required for key priorities and events.

Candidate profile

We are looking for someone with 1–3 years of experience in administration, office support, reception, hospitality, workplace support or customer service. The ideal candidate can juggle multiple priorities in a busy environment, communicates clearly in English and works well with people at all levels.

Strong attention to detail is essential, along with the ability to follow processes and keep documentation and data accurate. Basic knowledge of accounting and budgeting is helpful.

Good Microsoft Office ability is required, including Outlook, Teams, Word, PowerPoint and Excel. Comfort with AI-enabled tools such as Microsoft Copilot is also valued, especially where they can improve productivity and streamline administrative work.

The role suits someone who is curious, proactive and interested in using new technology and better ways of working to improve the employee and workplace experience.

Education and qualifications

Essential: GCSEs or equivalent, including English and Mathematics.

Desirable: A-levels, BTEC, NVQ Level 3, a Business Administration qualification or an equivalent credential. Additional study in Business Administration, Office Administration, Hospitality, Customer Service or Workplace Management is also considered beneficial.

What Unit4 offers

• A trust-based culture that gives people autonomy and room to make an impact.
• Flexible leave, paid time off, remote working options, Global Wellbeing Days and other benefits that support balance.
• Growth support, tools and guidance to help you focus on what matters and do your best work.
• The chance to learn from talented colleagues, mentors and role models across the software industry.
• A sustainability focus through initiatives such as the Environmental, Social and Governance strategy and the Act4Good programme.
• A safe and inclusive environment supported by Employee Resource Groups open to everyone.

Equity and hiring approach

Unit4 says it is committed to equal opportunity and makes hiring decisions based on skills, qualifications and current business needs. The company values diversity and welcomes applicants who are pregnant and/or parents-to-be.

Background check

This position may require security clearance for customer projects and access to sensitive customer data. After an offer is accepted, background checks may be requested, subject to local law. These checks may include disclosure of personal information such as criminal record declarations, right-to-work status, identification and work history. Unit4 states that it will handle this information in line with local privacy laws and keep it secure.