Account Manager

Overview

This role requires an experienced account manager skilled in technology sales with a strong focus on managing the entire sales process from initial inquiry to closing deals and customer retention. The position is fully remote and based in Ireland, targeting professionals comfortable working autonomously within a collaborative environment.

Key Responsibilities

• Respond swiftly to inbound sales queries while qualifying potential opportunities efficiently.
• Initiate outbound prospecting efforts such as phone calls, emails, professional networking platforms, and events to identify and engage potential clients.
• Maintain and nurture a robust sales pipeline using the company CRM system.
• Lead discovery conversations, deliver product demos and sales presentations tailored to client needs.
• Assess business requirements of customers to propose suitable technological solutions.
• Draft proposals, quotes, and contractual agreements with careful attention to commercial terms.
• Oversee the full sales cycle from first contact until contract finale and subsequent handover to service teams.
• Build enduring client relations aimed at driving retention, renewals, and organic account expansion.
• Spot opportunities to upsell and cross-sell within the existing customer base.
• Work cross-functionally with marketing, customer success, and tech teams to ensure smooth onboarding experiences.
• Keep CRM data up to date alongside sales forecasts and reports.
• Achieve or surpass specified monthly and quarterly sales targets and performance metrics.
• Stay informed on market trends, competitor developments, and new technologies relevant to the sector.

Required Experience & Skills

• At least five years in technology sales or account management with proven B2B experience in both inbound and outbound contexts.
• Successful handling of end-to-end sales processes.
• Excellent consultative selling approach and relationship development skills.
• Strong communication, presentation, and negotiation proficiencies.
• Consistent achievement of sales targets.
• Proficiency with CRM tools such as HubSpot, Salesforce, or equivalents.
• Effective organizational and time management capabilities.
• Self-reliant working style suitable for remote roles.
• Eligibility to work unrestricted in Ireland.

Preferred Qualifications

• Experience in selling SaaS, cloud, managed IT, cybersecurity, or related tech products.
• Familiarity with the Irish or UK tech markets is advantageous.
• Knowledge of contemporary sales methodologies like MEDDICC, Challenger, or SPIN Selling.
• Use of sales engagement platforms and LinkedIn Sales Navigator.

Personal Attributes

• Highly motivated with a strong sense of accountability and professionalism.
• Customer-oriented with strong skills in relationship building.
• Commercially driven and goal-focused.
• Adaptable, curious, and committed to continuous professional growth.
• Positive, confident communicator with a team-centric approach.
• Autonomous and responsible for delivering outcomes independently.
• Resilient and motivated by ambitious objectives.

Compensation & Benefits

• Competitive base salary complemented by an attractive commission plan.
• Flexibility through a remote working setup anywhere in Ireland.
• Support for work-life balance via flexible scheduling.
• A culture emphasizing trust, cooperation, and mutual respect.
• Significant autonomy and ownership over your role and decisions.
• Commitment to ongoing sales education and career advancement.
• Pension contribution and paid vacation benefits.
• Provision of modern technology and equipment for efficient remote work.
• A supportive, ambitious team with recognition and appreciation for contributions.

Ideal Candidate Profile

The ideal applicant is a seasoned technology sales expert with a minimum of five years' experience handling inbound and outbound B2B sales cycles. They excel at fostering trusted relationships with clients and are driven by goal accomplishment in a remote, collaborative setting. The candidate seeks a workplace culture that prioritizes people alongside performance, offering professional development and a meaningful impact in their role.