Arwa Abdalla

About

Patient-focused healthcare professional with over 3 years of experience in radiology operations, specializing in patient coordination and front-office administration. Experienced in improving scheduling workflows, maintaining documentation accuracy, and supporting quality patient care in fast-paced healthcare environments.

Experience

• Dental Radiographer
  Modern Dental Centre
  Nov 2022 – Apr 2023
• Diagnostic Radiologic Technologist
  General Command Sudanese Armed Forces Hospital
  Sep 2020 – Sep 2021

Education

• Bachelor’s Degree
  National ribat university
  Diagnostic Imaging · Sep 2013 – Sep 2018

Skills

• Medical Terminology
• Customer Service
• Microsoft Office
• Appointment Scheduling
• Organizational Skills
• Risk Awareness
• Patient Safety
• Prior Authorization
• Insurance Verification
• CPR
• Patient Registration
• English
• Patient Screening
• Supply Management
• Arabic
• HIPAA Compliance
• Patient Coordination
• Multidisciplinary collaboration
• Electronic health records
• Medical Records Management
• Infection Prevention
• Patient Flow Management

Courses & certifications

• McKinsey Forward Program
• Capacity Strengthening in Clusters Module
• Coaching and Mentoring
• Performance Planning · UNICEF
• Introduction to Data Analytics
• Patient Safety and Quality Improvement
• Project Initiation
• Foundations of Project Management

🗣️ Languages

• Arabic · Native
• English · Intermediate