Workforce Planner Coordinator

About Journey Beyond

Join Journey Beyond, Australia's leading experiential tourism company, operating 20 unique brands across Australia and New Zealand. Our portfolio includes iconic trains such as The Ghan, Indian Pacific, Great Southern, and The Overland; premium operators like Outback Spirit and Sal Salis Ningaloo Reef; aquatic adventures including Cruise Whitsundays and Horizontal Falls Seaplane Adventures; and many other exceptional travel experiences.

Role Overview

We are seeking a meticulous and organised Workforce Planner Coordinator to assist in workforce planning and rostering across our Rail operations. In collaboration with the Workforce Planner, you will handle roster management, facilitate communication with employees, and support workforce planning activities to maintain smooth operational processes.

Key Responsibilities

• Provide administrative support for workforce planning, rostering, reporting, and staff coordination.
• Work with various departments to ensure staffing needs are met efficiently.
• Support roster administration and maintain accurate workforce records.
• Handle employee communications and inquiries professionally.
• Adapt to and work effectively with multiple systems and new technologies.

Required Experience and Skills

• Background in administration, scheduling, rostering, or workforce coordination roles.
• Exceptional organisational skills and attention to detail with the ability to juggle multiple priorities.
• Strong interpersonal and communication abilities with a focus on customer service.
• Confidence using various systems and openness to learning new processes.
• Experience with payroll, HR, or workforce management platforms such as Deputy or Tanda is advantageous.
• Knowledge of Enterprise Agreements and Modern Awards is highly regarded.

Additional Information

This role may require occasional support during after-hours and weekends due to the round-the-clock nature of our operations.

Why Work With Us?

We are dedicated to our people and guests, operating in inspiring environments. If you enjoy a fast-paced workplace, being deeply involved in the business, and contributing to exceptional guest experiences, this opportunity is for you.

Employee Benefits

• Attractive travel and experience discounts across all Journey Beyond brands.
• Access to our Study Assistance Policy for career development.
• Comprehensive Parental Leave program.
• Options to purchase additional leave.
• Discounts on private health insurance.
• Employee Assistance Program (EAP) for wellbeing support.
• Possibility to work within a diverse and dynamic portfolio.