ఉద్యోగ వివరణ

Overview

The Wellness Supervisor position at Trinchera Reserve & Lodge in Fort Garland, CO, is a full-time, year-round role starting July 2026. The incumbent plays a key role in overseeing the wellness program, managing massage therapy rooms, fitness facilities, and outdoor spa amenities while ensuring an outstanding guest experience. A massage therapy license is mandatory. The supervisor ensures high service quality, operational efficiency, achievement of financial goals, and fosters a safe, healthy, and innovative environment promoting holistic wellness.

Primary Responsibilities

Manage daily operations of wellness amenities, including fitness areas, massage treatment rooms, and outdoor spa features such as hot tubs, cold plunge pools, and sauna.
Maintain brand standards by ensuring all treatments, classes, and wellness sessions meet quality expectations.
Provide hands-on guest massage services or coordinate scheduling, bookings, and staff rosters.
Address guest inquiries, special requests, and resolve concerns professionally.
Uphold a calm, safe, and professional environment within all wellness facilities.
Collaborate with internal teams — including Restaurant & Bar, Guest Relations, Spa/Fitness, HR, Reservations, Landscaping, Maintenance, and Finance — and external partners like travel providers, tour guides, local artisans, wellness experts, and service vendors to enhance guest experiences.
Develop and implement training programs to reinforce service excellence, wellness techniques, and safety protocols.
Monitor and enforce cleanliness, sanitation, and maintenance standards for treatment rooms, fitness equipment, and wet areas.

Desired Qualifications and Experience

Massage therapy license valid in the State of Colorado, with current MBLEx certification and licensure on file with the Division of Professions and Occupations.
Certification in group yoga instruction, preferably a 200-hour Yoga Teacher Training certificate.
Bachelor’s degree is preferred in hospitality management, tourism, spa management, sports science, physiotherapy, or related disciplines.
Additional certifications related to wellness, holistic therapies, fitness coaching, or spa management are advantageous.
Between 2 and 5 years of management experience in spa, fitness, or wellness environments.
Proven track record of managing service-focused teams and familiarity with sales, budgeting, and operational management.

Skills and Attributes

Exceptional communication and interpersonal skills combined with strong leadership qualities.
Organizational skills with a commitment to delivering outstanding guest satisfaction.
Familiarity with hospitality software platforms (e.g., Skill or equivalents).
Problem-solving capabilities, initiative, adaptability, teamwork orientation, and ability to maintain composure under pressure.
Dedication to maintaining professionalism, integrity, empathy, and warmth in all interactions.

Working Conditions and Terms

Standard working hours total approximately 40 hours per week, including weekends and holidays.
Employment contingent upon successful reference checks, employment and education verification, and a criminal background check.
Competitive annual gross salary of $70,000.
Comprehensive benefits package including health, dental, vision insurance, 401(k), life insurance, employee assistance programs, and paid time off.

Wellness Supervisor

మీరు ఎక్కడ పని చేస్తారు