Talent & Development Partner

About the Bank

With over fifty years of service, NBC is Tanzania's longest-standing bank, offering diverse retail, corporate, business, investment banking and wealth management solutions.

Job Objective

This role aims to assist the bank in achieving its strategic goals by facilitating tailored employee learning programs that enhance current role performance and develop future capabilities aligned with the bank's priorities and individual career growth.

Key Responsibilities

• Collaborate with HR Learning & Development and business leaders to execute high-quality talent development initiatives based on a structured training plan.
• Evaluate employee training needs identified through performance discussions and talent management processes aligned with business demands.
• Establish and nurture partnerships with external training providers and trainers to deliver cost-effective, quality development solutions.
• Maintain strong collaboration with HR Business Partners, People Managers, and Department Heads to align learning activities with organizational strategy.
• Generate comprehensive learning reports for diverse stakeholders, tracking progress against learning objectives.
• Support implementation of Talent Management and Leadership Development programs in line with established frameworks and curricula.
• Provide data analysis and reports from e-learning platforms on request.
• Represent NBC at job fairs and maintain educational institution connections.
• Assist business units in defining training requirements aimed at closing competency or performance gaps to support strategy execution and career development.
• Develop an Annual Training Plan alongside the Head of Talent and departmental leaders, ensuring alignment to business needs and budget constraints.
• Design, develop, or source appropriate learning interventions tailored to identified needs and performance gaps.
• Collaborate with Subject Matter Experts to ensure customized training content meets business requirements.
• Stay well-informed on available training offerings by liaising with external providers and Group Learning Leaders.
• Create training materials such as manuals and aids for internal use.
• Deliver training sessions jointly with Subject Matter Experts, ensuring attendance and active engagement.
• Assist in talent program design and delivery aimed at bridging organizational talent gaps.
• Coordinate with sourcing teams for procuring external learning solutions.
• Support employees in navigating digital learning platforms including TLS, Group Digital Campus, and Group Learning Portal.
• Ensure compliance with learning policies, internal controls, and governance standards.
• Collaborate in defining evaluation criteria to measure learning solution effectiveness and business impact.
• Continuously monitor and enhance training program quality and consistency.
• Manage administrative functions such as maintaining training records, handling vendor payments, organizing venues, and coordinating logistics for trainings and travel.
• Maintain office supplies and provide general administrative support to the Learning & Leadership Team.

Education and Experience

• Bachelor's degree or equivalent qualification in Banking, Human Resources, Education, Business Administration, or related field.
• Minimum of four years' professional experience in banking, training, or human resource environments.

Core Competencies

• Strong communication skills
• Emotional intelligence
• Comfortable with digital tools and platforms
• Ability to research and learn continuously
• Effective networking and relationship building
• Flexible and adaptive to change
• Persuasive and influential in varied settings
• Creative and innovative thinking