Social Media Manager

Role overview

Everise is seeking a social media professional with a strong point of view and the ability to turn brand, culture, and hiring stories into content that resonates. The company operates as a global AI-driven customer experience business across the US, LATAM, and Asia, supporting well-known brands in healthcare, insurance, and financial services. The role is based in Singapore and requires working on-site.

This position goes beyond publishing posts. It involves helping shape how a global organization is perceived by clients, candidates, employees, industry observers, and future partners across multiple markets.

Key responsibilities

• Manage the company’s day-to-day social media presence across LinkedIn, Instagram, TikTok, and newer platforms, with a clear understanding of what content belongs on each channel.
• Develop, present, and execute campaigns that capture attention, including hiring initiatives, culture-led stories, thought leadership, and business milestones.
• Monitor performance data such as impressions, engagement, follower growth, and referral traffic, then use those insights to improve future output.
• Identify relevant cultural moments early and respond quickly, knowing when to join a trend, when to avoid it, and when to create a moment from scratch.
• Work closely with different teams to convert internal updates and achievements into externally relevant social content.
• Create a sustainable content workflow that generates ideas beyond a single person’s input, while still being shaped by your own creative direction.
• Stay updated on changes in social platforms, formats, and audience behavior, and adjust strategy before changes are requested.

What the role expects from you

• You approach social media as a daily practice and have been observing platforms long before doing it professionally.
• You have informed opinions on what makes a strong LinkedIn post and can support those views with data.
• You have delivered campaigns that exceeded expectations and can explain the reasons behind their success.
• You can write compelling hooks and captions that sound natural and human.
• You are comfortable moving quickly, producing polished work, and operating without multiple rounds of approvals.
• You understand that comments, direct messages, and community interaction are part of the strategy.
• You can tell the difference between a trend worth using and one that will quickly feel outdated.
• You are often the person others ask for a second opinion on social content.

Qualifications and experience

• At least 3 years of experience managing social media for a brand, agency, or high-profile individual, with results you can demonstrate.
• Strong working knowledge of LinkedIn as the primary channel, along with Instagram and at least one emerging platform, supported by analytics-driven decision-making.
• A portfolio showing campaigns, posts, and moments you have created or led.
• Excellent copywriting skills, including the ability to adjust tone between warm, witty, and minimal.
• Hands-on familiarity with creative tools such as Canva, CapCut, Adobe Creative Suite, or similar software, plus social media management tools like Hootsuite or Sprout.
• Added advantage if you have managed executive personal brands, handled paid social campaigns, or worked across multiple time zones.
• Must be based in Singapore and available to work on-site.

Selection approach

Evaluation will focus on what you have created and the impact it delivered. The company values portfolio quality over academic prestige.

Why this opportunity stands out

You will work directly with senior leadership, including a CEO who actively uses social media and expects his presence to reflect his real voice. The role offers the chance to influence how a large, global company communicates publicly and to build campaigns that are seen by clients, candidates, and competitors.

The environment is described as low on bureaucracy and free from drawn-out approval chains, giving you room to move quickly and contribute meaningfully.

Fair hiring and eligibility

Everise states that hiring is conducted fairly and inclusively in line with Singapore’s Tripartite Guidelines on Fair Employment Practices (TAFEP). Decisions are merit-based, and applications are welcomed from people of all backgrounds regardless of age, race, religion, gender, disability, or family status.

This opening is restricted to Singapore Citizens and Singapore Permanent Residents only.