Salesforce Administrator

Overview

We are seeking a skilled Salesforce Administrator to maintain and enhance a secure, efficient Salesforce environment for a legal organization based in River Edge, New Jersey. This position emphasizes platform configuration, high-level Flow automation, and upholding data integrity while providing prompt support to business units across various departments.

Key Responsibilities

• Manage user access controls by maintaining profiles, permission sets, roles, and sharing settings to ensure sensitive legal data is protected and adheres to least-privilege security principles.
• Configure and update platform components including objects, fields, page layouts, record types, and validation rules to accommodate departmental requirements.
• Ensure data accuracy and consistency by addressing duplicates and enforcing standards across the Salesforce organization.
• Design, analyze, and maintain reports and dashboards that deliver actionable insights to leaders and department managers.
• Build, test, and support sophisticated Salesforce Flow automations such as screen flows, record-triggered flows, scheduled flows, subflows, and autolaunched processes.
• Evaluate automation requests to identify optimal declarative solutions and engage development teams when customizations are necessary.
• Maintain existing automations through troubleshooting, documentation, fine-tuning, and updates to align with evolving business needs.
• Collaborate with stakeholders to gather, document, and translate business requirements into implementation plans or technical escalation documents.
• Provide user support and training to resolve platform queries, promote best practices, and enhance daily Salesforce usage.
• Communicate proactively about priorities, timelines, system limitations, and trade-offs with relevant parties.

Qualifications and Skills

• Minimum of 3 years of hands-on Salesforce administration experience responsible for platform configuration, automation, and user support.
• Advanced expertise in Salesforce Flow, including complex multi-path automations, error resolution, and support in production environments.
• In-depth understanding of Salesforce data structures, security architectures, and access control mechanisms.
• Salesforce Administrator certification is mandatory.
• Strong collaboration skills with business users for requirement gathering and delivering dependable solutions clearly.
• Familiarity with AI-driven productivity tools like ChatGPT, Claude, Copilot, or equivalents to enhance research, summarization, communication, and problem-solving.
• Platform App Builder certification is a plus; candidates actively pursuing it will also be considered.
• Experience in legal, consulting, or similarly regulated sectors preferred, with ability to coordinate effectively with technical teams for custom development.

Additional Information

Robert Half is a globally recognized talent solutions firm offering contract, temporary, and permanent placement in finance, technology, marketing, legal, and administrative roles. Benefits for contract professionals include medical, vision, dental, life, and disability insurance, plus eligibility for 401(k) enrollment. All applicants must have legal authorization to work in the United States.