Revenue Operations Manager

Company Overview

SOCRadar is advancing rapidly with a strong emphasis on innovation, global growth, and delivering comprehensive multifunctional features. Its mission centers on empowering organizations worldwide to anticipate and mitigate evolving cyber threats. SOCRadar's clientele utilizes its sophisticated Extended Threat Intelligence (XTI) solutions to monitor surface, deep, and dark web activities for safeguarding valuable assets such as brand reputation, personnel, customers, and overall operations.

Role Summary

The company is searching for a highly analytical and action-oriented Revenue Operations Manager to establish and expand the global Revenue Operations function. This position suits candidates who enjoy solving intricate operational challenges, devising scalable Go-To-Market processes, and collaborating closely with executive leadership to enable predictable revenue growth. The role spans partnerships with teams including Sales, SDR, Customer Success, Marketing, Channel, Finance, and executives to ensure efficient and scalable revenue operations in a fast-paced startup setting.

Responsibilities

• Develop and implement SOCRadar’s Revenue Operations strategy aligned with leadership.
• Drive continuous improvement in revenue forecasting, pipeline visibility, and business planning.
• Optimize full sales lifecycle processes, including territory planning, lead routing, opportunity management, forecasting, deal approvals, and commission calculations.
• Collaborate with Customer Success for enhancing onboarding, renewal, expansion, health scoring, churn prediction, and reporting workflows.
• Support Marketing operations by improving lead scoring/routing, attribution, campaign performance, and funnel conversion metrics.
• Manage and continuously refine Salesforce CRM governance, data quality, automation, workflows, dashboards, security, and user adoption.
• Create executive dashboards tracking metrics such as pipeline health, win rate, sales velocity, forecast accuracy, customer retention, and revenue growth.
• Analyze sales and customer data trends, territory effectiveness, productivity, churn risk, capacity planning, and quota attainment to inform leadership decisions.
• Oversee and optimize technology stack including Salesforce, HubSpot, Gong, ZoomInfo, LinkedIn Sales Navigator, and various BI platforms; evaluate new GTM tools.
• Lead cross-functional collaboration with Sales, SDR, Customer Success, Finance, Marketing, Product, HR, and executives to align KPIs and standardize processes.

Qualifications

• Minimum 5 years experience in Revenue Operations, Sales Operations or Go-To-Market Operations.
• Proven background in the Cybersecurity sector.
• Expertise in Salesforce CRM administration and analytics.
• Comprehensive understanding of the B2B SaaS revenue lifecycle.
• Strong abilities in dashboard creation, reporting, and advanced Excel/Google Sheets.
• Excellent communication skills and stakeholder management.
• Experience working with remote and global teams.
• Familiarity with SQL, Tableau/Power BI/Looker, AI-driven sales platforms, and RevOps implementation considered advantageous.
• Knowledge of MEDDPICC, MEDDIC, or SPICED sales methodologies is a plus.

Success Metrics in First Year

• Enhanced forecast accuracy and CRM adoption.
• Established executive dashboards and standardized GTM processes.
• Increased sales productivity and pipeline transparency.
• Improved customer retention reporting and automation to reduce manual tasks.
• Enabled predictable, scalable revenue growth.

Candidate Profile

• Possesses a startup-oriented mindset with high ownership and accountability.
• Demonstrates curiosity, strategic thinking combined with tactical execution, and adaptability.
• Shows strong business acumen, continuous learning drive, and a bias for action.

Compensation and Benefits

The role offers an annual salary between 90000 to 110000 Euros, with the advantage of working remotely and contributing to the growth of a recognized cybersecurity innovator. The position provides opportunities for career acceleration and collaboration with talented global teams.

Location

Position based in Nzalae/Nzawa locations, Kitui County, Kenya, with remote work options.