Retail Assistant - Replenishment

About the Role

Join Woolworths Group as a Retail Assistant focused on replenishment at our Kerikeri, Northland location. You'll play a key role in maintaining excellent customer service and ensuring product availability, directly improving the shopping experience for every customer.

Key Responsibilities

• Offer outstanding customer service to enhance overall shopping satisfaction.
• Assist daily store operations by responding to customer needs with attentiveness.
• Maintain attractive and organized store displays to meet high standards of presentation.
• Engage with customers personally, resolving inquiries and complaints promptly to build loyalty.
• Keep product shelves well-stocked, focusing on essential items and fresh foods, while ensuring proper stock rotation and quality standards.
• Collaborate closely with the team to ensure smooth daily operations, including store cleanliness and organization.
• Adhere strictly to safety procedures, report potential hazards, and comply with company and legal policies.

Qualifications and Attributes

• Demonstrated passion for providing exceptional customer service, aiming to build strong customer relationships.
• Effective communication and interpersonal skills enabling positive team and customer interactions.
• Strong integrity and commitment to professional conduct aligned with company values.
• High attention to detail and a proactive approach to identifying and escalating issues when necessary.
• Flexible availability to work shifts between 4:30 PM and 6:30 AM, including overnight roster options.

Work Schedule

Four consecutive overnight shifts from 9:00 PM to 6:30 AM spanning Wednesday through Sunday, depending on roster assignment.

Employee Benefits

• Enjoy team discounts across all Woolworths Group brands and benefit from an engaging rewards program that recognizes meaningful contributions.
• Access to 24/7 confidential support services via Sonder, offering financial, medical, psychological, and safety assistance for employees and their families.
• Opportunities for career advancement within a large and dynamic global business with diverse networks and disciplines.

Company Culture and Commitment

Woolworths Group is committed to fostering a workplace grounded in respect, diversity, equity, inclusion, and belonging. With a workforce of over 20,000 in New Zealand, we value diverse perspectives and encourage innovation through collaboration and open communication. We support all candidates and are happy to make adjustments throughout the hiring process to ensure inclusivity.