Relationship Manager

About the Role

Petpooja is looking for an energetic and field-centric Sales Executive to promote and sell its Restaurant Billing Platform along with various Value-Added Services (VAS). This key role involves generating leads through both field visits and cold calling, delivering client demonstrations, onboarding restaurant partners, and fostering enduring client relationships. As a primary market representative, you will be responsible for hitting sales targets, handling client concerns, and spearheading local marketing campaigns.

Key Responsibilities

• Drive active sales of the Petpooja Restaurant Billing Platform and its associated Value-Added Services.
• Generate prospective leads through cold calls, visiting potential clients, and referrals; proactively bring restaurants on board.
• Develop and maintain solid relationships with restaurant owners by understanding their operational needs and offering customized solutions.
• Close contracts by signing up restaurants and manage inquiries from both new and existing clientele.
• Participate in and organize promotional events and localized marketing activities to enhance brand presence and referral rates.
• Manage operational and administrative sales tasks, including reporting, process enhancement, and system optimization.
• Regularly update management with insights and strategies to strengthen partnerships and elevate service quality.
• Consistently meet and surpass sales targets for products and VAS through effective planning and field execution.
• Build a robust reference market through ongoing relationship management with onboarded clients.
• Handle client complaints through an escalation matrix ensuring high customer satisfaction.
• Act as Petpooja's representative during field visits, maintaining professionalism and company values.

Required Qualifications and Skills

• Possession of a two-wheeler vehicle with a valid driving license.
• A laptop to effectively conduct client demonstrations.
• Preference for candidates holding a bachelor's degree, though not mandatory.
• 1 to 3 years of proven professional experience in sales, especially field sales.
• Strong problem-solving abilities and a customer-first approach.
• Familiarity with customer relationship management (CRM) practices.
• Excellent influencing and communication skills with a professional demeanor.

Eligibility

Graduation is not compulsory to apply.