Relationship Manager

About the Role

Join Sagicor Bank Jamaica Limited's Corporate Banking division as a Relationship Manager focused on growing and managing corporate and commercial client portfolios. This role emphasizes cross-selling, upselling, client retention, and acquiring new business within a defined market area in Kingston.

Key Responsibilities

• Profitably expand and maintain the corporate and commercial banking customer base in the designated market area.
• Formulate targeted market and sales strategies to attract new clients.
• Support the development and marketing of credit products to prospects and existing clients.
• Collaborate closely with the Credit Solutions Manager to conduct financial analyses, recommend credit terms, pricing, and establish lending conditions aligning with sound credit practices.
• Establish and nurture a professional network within the assigned market for both internal and external engagement.
• Ensure consistent and proactive relationship management to foster client loyalty and growth.
• Collect and act upon client feedback related to products, services, and service quality to enhance customer experience.
• Offer insightful and customized business and financial guidance to corporate banking clients.
• Protect the bank’s assets by maintaining credit quality within the assigned loan portfolio.
• Regularly review client financial status, utilizing knowledge from periodic evaluations.
• Recommend appropriate referrals to business partners to address clients’ broader financial needs.
• Conduct annual client discovery sessions and document relationship plans outlining actionable strategies.
• Complete credit assessments in collaboration with the Credit Solutions Manager promptly.
• Perform additional duties as assigned.

Qualifications and Skills Required

• Bachelor's degree in Management Studies, Finance, or Economics from an accredited institution.
• At least five years of banking experience, inclusive of corporate credit, lending, and loan administration.
• Proficient in computer software, particularly spreadsheets and word processing.
• In-depth knowledge of the Jamaican corporate and commercial banking landscape, including market segments and competitive environment.
• Understanding of bank objectives, segment strategies, lending, and deposit products.
• Excellent verbal and written communication and interpersonal skills.
• Strong networking and relationship-building abilities.
• Analytical aptitude to evaluate lending risks.
• Thorough familiarity with the Banking Act 1992, its 1997 amendment, and Bank of Jamaica credit classification regulations.
• Management and supervisory skills, including conflict resolution with employees.
• Capability to effectively address customer complaints, tailoring interpersonal approaches as needed.
• Persuasive marketing skills for bank products and services.
• Demonstrated track record in business development, client prospecting, and referrals.

Location

Kingston, Jamaica

Additional Information

To be considered for this opportunity, candidates should submit their applications no later than August 21, 2026. Only those shortlisted will be contacted.