Program Group Manager (Senior Vice President)

Position Overview

Join Citi in Dublin to contribute as a Program Group Manager overseeing strategic programs within Custody and Fund Services. This key role connects business, operations, and technology to enhance product offerings and fulfill complex client requirements.

Key Responsibilities

• Lead program management initiatives for critical strategic projects, collaborating closely with Product, Operations, and Technology teams.
• Work alongside technology and business stakeholders to plan, prioritize, and escalate project tasks efficiently.
• Deliver regular status updates to senior leadership within the organization.
• Develop and implement a consistent, effective operating model across all Citi regions.
• Translate high-level strategic objectives into detailed business requirements and user stories.
• Promote the uptake of new technologies and strategic solutions internally, ensuring stakeholder alignment with product vision.
• Represent the business in articulating the platform’s strategic benefits and vision to clients, prospects, and consultants.
• Support product messaging through responses to RFPs and client presentations.

Required Qualifications and Skills

• Extensive expertise in Custody and Fund Services, with particular knowledge of Global Custody services and regulatory frameworks in the UK and Ireland.
• Broad understanding of securities services including Front, Middle, and Back Office functions.
• Proven track record delivering complex data and reporting projects in both technical and business settings.
• Experience with modern technology platforms, architectures, and infrastructures.
• Exceptional abilities to build and sustain relationships across organizational levels.
• Strong client interaction, presentation proficiency, and communication capabilities.
• Capacity to work autonomously and collaboratively within virtual teams to meet strategic goals, combined with adept coaching and organizational skills.

Work Environment and Benefits

This full-time role is based onsite in Dublin, featuring a business casual environment and a hybrid work model allowing up to two remote days per week. Citi offers a competitive annual salary review and a comprehensive benefits package supporting personal and family well-being.

Diversity and Inclusion

Citi is devoted to fostering an inclusive workplace where employees can bring their authentic selves daily without bias. The company is an equal opportunity employer, providing fair consideration regardless of race, gender, disability, or other protected characteristics.

Additional Information

Citi employs automated processing and AI technologies for matching candidates' skills to roles, but all hiring decisions are made by individuals without automatic or autonomous decision-making. Candidates requiring accommodations to use job search tools can access support through Citi's accessibility services.