Product Manager

Overview

Cvent is a prominent provider of meetings, events, and hospitality technology solutions, employing over 5,000 people and serving more than 24,000 customers globally, including 60% of Fortune 500 companies. Established in 1999, Cvent offers a robust event marketing and management platform tailored for marketers and event professionals, along with software designed for hotels and event venues to expand their corporate and group travel business. The company empowers millions to connect through events worldwide, driving transformative innovation in the meetings and events industry through advanced technology.

At Cvent, entrepreneurial thinking, diversity, and strong collaboration are valued to foster confident decision-making and innovation. The organization embraces AI as a core aspect of its operations, welcoming candidates who are enthusiastic about integrating AI to enhance their work and engage in continuous learning and experimentation.

Role Summary

The Product Manager will be accountable for implementing the product roadmap of key technology products. This includes guiding cross-functional teams through the full product lifecycle, clarifying directions for development teams, and managing product requirements including prioritization and grooming.

Key Responsibilities

• Gain a deep understanding of business objectives, products, users, and customer needs to ensure product alignment and value delivery.
• Work closely with other product managers to strategize the product roadmap, prioritize features, and maintain a well-structured backlog aligned with business objectives.
• Act as the subject matter expert within the product domain, serving as the primary contact for internal collaboration.
• Possess a solid understanding of technology platforms, system design, and integrations to effectively partner with engineering teams on scalable and reliable solutions.
• Create detailed product specifications explaining the rationale and value of features while ensuring clarity for all stakeholders.
• Write comprehensive user stories with acceptance criteria covering functional, non-functional, security, and compliance requirements.
• Collaborate with engineering, UX/UI design, and other stakeholders to define detailed product requirements.
• Lead product development from ideation through launch, ensuring timely and quality delivery.
• Facilitate PI planning and participate actively in SCRUM rituals such as daily standups, sprint planning, and product demonstrations.
• Utilize analytics and customer feedback to evaluate product performance and guide iterative improvements.
• Track and analyze KPIs to monitor adoption and product outcomes.
• Deliver clear, regular updates on product progress and risks to leadership and stakeholders.
• Encourage a creative and innovative culture within the product management team to differentiate products in the marketplace.

Candidate Profile

• 7 to 9 years of overall professional experience including a minimum of 4 years in product management roles in technology products.
• Excellent product intuition with strong problem identification and solution envisioning skills.
• Working knowledge of REST APIs, event-driven architecture, and data pipelines.
• Capability to engage in technical discussions about microservices architecture, scalability, observability, and fault tolerance.
• Experience with communication or messaging platforms (email, SMS, push notifications) is highly advantageous.
• Familiarity with monitoring and logging tools such as Datadog, Splunk, or ELK stack for assessing system health.
• Understanding of regulatory compliance and privacy issues related to communication technologies.
• Analytical thinker with strong problem-solving abilities and sound decision-making skills.
• Comfortable managing complex situations and ambiguous environments.
• Excellent interpersonal and influencing skills with successful collaboration at all organization levels.
• Clear and effective written and verbal communication abilities.

Additional Information

Applicants should be aware of recruitment fraud risks. Genuine recruitment communications from Cvent always originate from an official '@cvent.com' email address. The company does not ask for payments or sensitive financial or personal details via chat or social media.