Patient Scheduler

About Pinnacle Method Consulting

Pinnacle Method Consulting is dedicated to helping job seekers access premier career opportunities, focusing on sourcing and verifying roles from top employers rather than functioning as a staffing agency.

Employer Industry

Healthcare Revenue Cycle Management

Why Join This Role

• Earn up to $20 hourly.
• Access comprehensive health benefits including medical, dental, and vision plans.
• Enjoy flexible remote work hours.
• Accumulate paid time off starting from your first day.
• Become eligible for a 401(k) plan after six months of continuous employment.
• Contribute to a mission-focused team striving to enhance healthcare outcomes.

Key Responsibilities

• Act as the main contact for patients and external facilities to arrange appointments.
• Gather, verify, and communicate details about patient insurance benefits during scheduling.
• Inform patients about the insurance verification procedures and their expected financial obligations.
• Confirm appointments with patients and provide necessary instructions.
• Collaborate with medical professionals and staff to ensure effective scheduling processes.

Required Qualifications

• High school diploma or GED is mandatory.
• Minimum of two years experience in customer service, appointment scheduling, or healthcare settings.
• At least one year experience working with electronic health record (EHR) systems.
• Excellent verbal and written communication abilities.
• Capability to safeguard patient confidentiality and adhere to HIPAA regulations.

Preferred Qualifications

• Bachelor's degree is advantageous.
• Experience of one year or more in remote work environments, particularly in high-volume calling roles.
• Proficiency with Google Suite and Microsoft Office applications.
• Strong skills in problem-solving and managing conflicts.
• A compassionate, patient-centered approach to service delivery.

Equal Opportunity Statement

The company upholds candidate privacy and is committed to equal employment opportunities. They partner with organizations sharing these principles to ensure a fair and transparent hiring process. Note that Pinnacle Method Consulting is not the employer of record for this position but facilitates connections between candidates and leading employers.