Partnerships Manager - Gift Cards

Role Overview

The Partnerships Executive focusing on Gift Cards will play a crucial role in expanding the Shukran Gift Cards business through physical outlets, digital platforms, and partner networks. The primary emphasis is on scaling B2B sales by supporting sales activities, managing collaborations, and executing partnership programs that enhance revenue, customer interaction, and operational fluency.

Core Duties

• Drive sales and revenue targets across multiple channels including consumer, B2B, digital, and partnerships.
• Actively pursue B2B expansion by identifying and engaging corporate clients, aggregators, and distributors.
• Create and manage proposals, offers, and corporate/partner client presentations.
• Maintain sales pipelines, account activities, and performance monitoring dashboards.
• Oversee daily partner relationships, prioritizing B2B and corporate clientele management.
• Facilitate partner onboarding and integration ensuring completion of documentation and system configurations promptly.
• Liaise with Finance and Legal teams to handle contracts, invoicing, and compliance matters.
• Monitor partner sales results and suggest improvements.
• Collaborate with Marketing to roll out campaigns that heighten gift card visibility and sales in both consumer and B2B segments.
• Support execution of seasonal and partner-specific promotions across online and physical stores.
• Assess campaign results and provide insights for continual improvement.
• Support the day-to-day management of the gift card program including issuance, redemption, reporting, and reconciliation.
• Assist with new product launches, feature enhancements, and integration with loyalty and payment technologies.
• Partner with internal teams like Finance, IT, Customer Care, and Marketing to address operational challenges and ensure smooth program execution.
• Track and report key performance indicators such as sales volumes, redemption rates, breakage, and channel efficiency.
• Provide data-driven insights and recommendations to optimize B2B sales growth.
• Keep dashboards, trackers, and market/competitor analysis updated.

Candidate Profile

• Possesses a Bachelor’s degree in Business, Marketing, or a related discipline.
• Holds 3–5 years of experience in sales, partnership management, or account management ideally within retail, loyalty programs, or payment sectors.
• Demonstrates a strong passion for sales and business development with emphasis on the B2B market.
• Exhibits strong communication and presentation abilities capable of engaging external stakeholders.
• Is data-oriented with advanced skills in Excel and PowerPoint; familiarity with CRM systems is advantageous.
• Commercially driven and clearly target-focused with excellent client relationship building skills.
• Analytical mindset, attention to detail, and effective problem-solving capabilities.
• Proactive, adaptable with a keen eagerness to learn and grow professionally.
• Team-oriented, capable of collaborating effectively across departments.
• Fluent in English verbal and written communication; Arabic language skills are considered a plus.