Partner Success Manager

About Koddi

Koddi is a global technology company providing software and services that enable leading digital marketplaces to effectively monetize their first-party audiences through cutting-edge commerce media technology and strategic solutions. Our enterprise platforms utilize first-party data to enhance marketplace revenue and profits by improving user experiences and targeting shoppers throughout their purchasing journey. Koddi supports advertisers and marketplaces across all industries to increase brand awareness, generate demand, and drive sales growth. We are dedicated to fostering innovation and expansion within the commerce media sector.

To support industry excellence, we launched Koddi Academy, a learning platform offering expert knowledge, competitive insights, and practical strategies to help professionals excel in the rapidly growing commerce media field. Interested individuals can join the waiting list to receive notifications about upcoming courses and begin enhancing their expertise today.

Job Summary

As a Partner Success Manager at Koddi, you will oversee a portfolio of the company's top regional advertisers and agencies within the APAC region. This high-responsibility role involves fostering strong client relationships to drive platform adoption, campaign performance, and sustained partner value.

Key Responsibilities

• Manage and expand relationships with key APAC advertisers and agencies.
• Conduct regular meetings with clients to evaluate campaign outcomes, share insights, and provide strategic guidance.
• Design and execute regional partner initiatives aimed at increasing spend and enhancing platform engagement.
• Coordinate comprehensive program management across internal teams, handling planning, documentation, and stakeholder communication.
• Analyze campaign data to detect trends, troubleshoot issues, and empower informed, data-based decisions.
• Serve as the partner's representative within Koddi, delivering feedback to influence product development and commercial strategies.
• Collaborate with global product and delivery teams to address partner concerns and introduce innovative solutions.

Candidate Profile

• Fluency in Japanese, Korean, Mandarin, or Cantonese is mandatory.
• Strong proficiency in both written and verbal English communication.
• A minimum of two years experience in partner success, account management, client success, or digital advertising operations.
• Familiarity with digital advertising domains, including paid search, display ads, sponsored listings, or e-commerce media.
• Competence in tools for data and operational management such as SQL, Salesforce (SFDC), or ZenDesk.
• Analytical aptitude capable of interpreting data and generating clear, actionable recommendations.
• Self-driven, well-organized, and able to manage multiple programs concurrently.
• Possession of a bachelor's degree in Business, Advertising, Operations, or a related field, or equivalent professional experience.