Part Time Receptionist

Job Overview

This role focuses on welcoming visitors and managing telephone inquiries at the reception and administrative desk with strictly non-clinical duties.

Key Responsibilities

• Deliver clerical and general administrative assistance.
• Offer a warm, inviting reception to patients, clients, and guests.
• Answer phone calls, take detailed messages, and route calls appropriately.
• Register visitors and guide or accompany them to designated locations.
• Notify staff members about visitor arrivals and cancellations.
• Keep an accurate visitor sign-in register.
• Manage inbound and outbound mail handling.
• Organize appointment scheduling and coordinate meeting room reservations.
• Keep the reception area neat and orderly.
• Complete any additional tasks assigned by management.
• Adhere strictly to confidentiality regulations regarding residents' protected health information and report any breaches.

Qualifications and Skills

• A minimum of a high school diploma or GED is essential.
• Prior experience in administrative or receptionist roles is advantageous.
• Competence in reading and interpreting business and technical documents.
• Skill in composing reports, correspondence, and procedural guides.
• Ability to communicate effectively with staff and management.
• Mathematical ability to handle percentages, fractions, ratios, and proportions in practical applications.
• Problem-solving skills with capacity to manage various complex, unstandardized situations.
• Understanding and following instructions in multiple forms, including oral, written, and diagrammatic.
• Basic proficiency with Microsoft Office Suite and multitasking phone systems.

Physical and Work Environment

• Occasionally lift or move objects up to 25 pounds.
• Extended computer usage and frequent phone, copier, scanner, and fax machine operation.
• Regular periods of sitting, standing, walking, talking, reading, and listening.
• Work environment noise is usually low to moderate.

Other Information

The job duties may be reassigned at the management's discretion. This description outlines key aspects of the position but is not exhaustive. The employer is committed to equal opportunity and does not discriminate based on any protected characteristic.