Operations Manager - Armature Works

About Armature Works

Housed in a beautifully renovated trolley car barn from the 1910s along the Tampa Riverwalk, Armature Works stands as a premier destination featuring a lively food hall called The Market, coworking areas, event venues, and expansive riverfront views. Daily, it welcomes thousands of visitors including guests, vendors, tenants, and locals, all experiencing a vibrant and engaging environment.

Role Overview

The Operations Manager plays a crucial role in ensuring Armature Works operates seamlessly. This high-profile position is suited for someone who excels in a dynamic setting, swiftly resolves issues before they escalate, and takes pride in both the venue and delivering exceptional guest experiences.

Key Responsibilities

• Oversee daily property operations, maintaining a consistently safe, clean, organized, and hospitable environment for all guests, vendors, tenants, and employees.
• Manage facilities by coordinating maintenance, repairs, and preventative upkeep to keep the building's presentation impeccable.
• Lead the housekeeping team to uphold cleanliness standards across all public spaces, food court areas, restrooms, and back-of-house zones.
• Supervise security functions to ensure a secure atmosphere for everyone present at the site.
• Collaborate with food hall vendors and tenants to facilitate efficient operation of shared areas.
• Provide excellent guest services through a highly visible and approachable presence, ensuring memorable experiences.
• Support event logistics and operational coordination for private events, activations, and on-site programming.
• Maintain strict adherence to Armature Works’ policies, procedures, and operational standards to preserve professionalism and brand consistency.

Candidate Qualifications

• Demonstrated experience in operations management within hospitality, facilities, property, or venue settings.
• A proactive leadership approach with ability to manage teams as well as perform hands-on tasks when needed.
• Effective communication skills and adeptness in liaising with vendors, tenants, contractors, and staff members.
• Strong problem-solving abilities and composure when making decisions under pressure.
• Detail-oriented mindset with a strong sense of ownership and pride in maintaining the managed spaces.
• Flexibility to work varied schedules, including evenings, weekends, and during events as necessary.