Microsoft Technical Specialist

Role Overview

Big Picture UK has been serving the IT sector with managed sales and enablement services for over three decades. We are inviting candidates to join our global team to support Microsoft business initiatives within Dell. The Microsoft Technical Specialist (MTS) role is a unique blend of technical pre-sales and sales enablement activities aimed at increasing Microsoft product revenue within Dell's sales framework. This position requires a combination of technical proficiency, business insight, and stakeholder engagement to positively impact sales pipelines and close deals.

Primary Duties

• Enhance revenue from Microsoft products across various business segments.
• Identify and promote upsell and attachment opportunities alongside Dell hardware sales.
• Spot potential business through detailed pipeline and deal analysis.
• Provide technical and licensing expertise to support strategic transactions.
• Offer pre-sales assistance to Dell sales teams and their partners.
• Address questions related to Microsoft products, licensing, and technical matters.
• Conduct customer presentations, product demonstrations, and solution positioning.
• Assist in responding to RFPs and designing solutions such as hyper-converged infrastructure, data centers, and Azure deployments.
• Elevate internal sales teams' Microsoft product knowledge through ongoing training and coaching.
• Promote and manage accreditation initiatives like the Dell Microsoft Academy.
• Deliver training sessions to channel partners and resellers.
• Work directly with customers alongside Dell sales to influence purchasing decisions.
• Encourage partner engagement and foster channel sales opportunities.
• Serve as a subject matter expert on Microsoft solutions in conjunction with Dell hardware.
• Assist in product launches and refresh cycles by supporting marketing programs.
• Create and implement local sales incentives and marketing initiatives.
• Advocate Dell–Microsoft integrated solutions and share proof of concepts, success stories, and customer use cases.

Qualifications and Experience

• Between three to over five years’ experience in technical sales, pre-sales, or IT solutions fields.
• Familiarity with hardware and software ecosystems, particularly involving Dell and Microsoft technologies.
• Proven ability to influence sales pipelines or directly contribute to revenue growth.
• Comprehensive knowledge of Microsoft 365, Windows desktop platforms including Copilot, Windows Server, data center solutions, as well as local and hybrid Azure environments.
• Understanding of Microsoft licensing models.
• Strong stakeholder management skills encompassing sales staff, partners, and vendors.
• Capable of translating complex technical concepts into clear business benefits.
• Experienced in presenting and demonstrating technology solutions.
• Commercially savvy with a strong sales orientation.
• Well-organized with excellent time management capabilities.