Management Trainee - Grade II

About Malabar Group

Headquartered in Calicut, Kerala, India, Malabar Group is a globally expanding business conglomerate operating across 13 countries and encompassing 15 business verticals. With an annual revenue of USD 6.2 billion and a team of over 21,000 management professionals worldwide, the Group is committed to Environmental, Social & Governance (ESG) principles. Focusing on Health, Housing, Hunger-Free World, Education, Environment, and Women Empowerment, the Group dedicates 5% of its profits within its countries of operation to support these initiatives.

Role Overview and Responsibilities

The Management Trainee will closely study the showroom’s strategy to align it with the broader corporate goals, ensuring effective handling of sales, operational activities, marketing efforts, and administrative tasks. The role emphasizes understanding sales dynamics, profitability, and setting business targets.

• Participate directly in counter sales to gain insights into product offerings, customer buying behavior, and market trends.
• Analyze showroom sales data to identify efficiency opportunities and suggest improvements in quality and cost-saving practices.
• Develop extensive product knowledge and manage inventory across categories such as Gold, Diamond, Precious and Silver items, including sub-brands, tailored to market preferences.
• Monitor daily stock levels and replenish inventory accordingly based on sales patterns and customer demands.
• Join product meetings periodically to assist in selecting trendy items that match consumer interests.
• Engage in the old gold purchase process and perform daily stock reconciliations for old gold inventories.
• Contribute to marketing operations within the showroom, schedule visits to high-profile and regular customers to boost sales, and regularly analyze local market trends and competitor activities.
• Enhance customer service by interacting with clients to understand their needs and providing service aligned with the brand promise.
• Identify and recommend ways to elevate customer service quality.
• Familiarize with showroom manpower planning and understand the roles, responsibilities, and targets of Management Trainee Managers (MTMs).
• Attend daily morning team meetings and propose strategies to nurture MTM talent development.
• Comprehend the Performance Management System and actively support HR-led initiatives to improve engagement and motivation.
• Acquaint with and uphold company Standard Operating Procedures (SOPs) and recommend cost-saving and process enhancement measures.

Additional Information

Preference will be given to male candidates from Kerala.

Eligibility Criteria

Applicants must hold a Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E.) degree in any discipline.