Lead Customer Service Representative

About the Role

Join Circle K in Athens, GA as a Lead Customer Service Representative within Store 2723316 at 1333 Lumpkin St. This position offers a dynamic, fast-paced work environment with opportunities for career growth and diverse daily tasks.

Key Responsibilities

• Welcome and assist customers, handle register and cashier functions.
• Make product purchase recommendations and occasionally support the food program.
• Lead shifts regularly, gaining entry-level management experience.
• Maintain store standards inside and out, ensuring fast and friendly customer service.
• Always be present onsite on a regular and dependable schedule.
• Collaborate with an energetic team to accomplish daily objectives.

Candidate Profile

• Strong sales capabilities and excellent customer service skills.
• Effective communication and engaging conversational abilities.
• Able to work quickly while maintaining an enjoyable atmosphere.
• Team player who supports collective goals and problem-solving.
• Quick thinker providing helpful suggestions when needed.
• Leadership skills for supervising entry-level employees.

Preferred Qualifications

• Experience in retail and customer service environments.
• Some entry-level management or supervisory experience.
• Cashiering or sales associate background advantageous.
• High School diploma or GED equivalent.
• Motivated to grow professionally and eager to learn.

Physical Requirements

• Ability to stand or walk up to 8 hours per shift.
• Capability to lift/carry up to 30 pounds overhead for 30 minutes each shift.
• Occasionally lift/carry up to 60 pounds at waist level.
• Push or pull with an arm force up to 20 pounds.
• Bend at the waist with twisting for up to an hour per shift.
• Manual dexterity for grasping, reaching, and handling objects; ladder climbing may be required for materials handling.

Employee Benefits

• Comprehensive insurance coverage including medical, vision, dental, life, and disability (short & long-term).
• Flexible scheduling options.
• Weekly payment cycle.
• Opportunities for advancement within a large, stable company.
• Engaging work with a motivated team.
• Variety in daily tasks.
• Paid thorough training programs.
• 401(k) plan with competitive company matching.
• Flexible spending and health savings accounts available.
• Tuition reimbursement options.

Additional Information

Circle K is an Equal Opportunity Employer compliant with ADA and state/local disability laws. Reasonable accommodations are available during the application process upon request. The company participates in federal E-Verify for work eligibility verification.