Lead Client Partner - SEA

About Pinterest

Millions worldwide visit Pinterest to discover creative ideas and plan memorable experiences. Our mission centers on inspiring individuals to cultivate a life they cherish, empowered by the innovative team behind the platform.

Join a workplace where you can drive innovation impacting millions, transform your passion into growth opportunities, value diverse experiences, and enjoy flexible arrangements to excel.

AI is integral at Pinterest, enhancing creativity and impact. Candidates are encouraged to demonstrate both foundational skills and synergy with AI throughout the interview process.

Role Overview

The Lead Client Partner for Key Accounts will cultivate and expand strategic collaborations with Pinterest's foremost advertisers in Singapore and across Southeast Asia, focusing on Retail and Ecommerce clients. This senior role blends business strategy, media insight, and platform innovation to support client growth ambitions.

Key Responsibilities

• Manage comprehensive growth plans for top-tier Singapore and SEA retail and ecommerce clients, setting clear partnership goals and metrics to propel investment and revenue growth.
• Proactively anticipate client needs to align Pinterest’s offerings within their broader media strategies through timely recommendations and planning.
• Forge and maintain executive-level relationships with C-suite and VP stakeholders, acting as the principal senior Pinterest liaison for major partners.
• Explore and secure new opportunities within existing accounts and beyond, expanding business scope and revenue streams.
• Resolve client escalations by coordinating with cross-functional teams including Engineering, Measurement & Insights, Product Marketing, Creative Strategy, and Performance Solutions.
• Advocate client interests in collaboration with Product and Engineering teams, influencing the platform roadmap based on regional priorities.
• Develop multi-year learning and measurement frameworks jointly with clients, steering executive decisions via strategic insights.
• Represent Pinterest in external forums, industry events, and vertical initiatives to promote the company’s position within the SEA Retail and Ecommerce ecosystem.
• Promote the comprehensive Pinterest advertising suite, including AI-enhanced solutions, translating innovations into measurable client outcomes.
• Utilize AI-driven insights and tools extensively to optimize client management and increase growth efficacy.
• Lead and mentor Client Account Managers and team members, fostering excellence and a high-performance culture in client service delivery.

Qualifications and Skills

• Over 10 years of experience in digital advertising, media sales, or strategic client roles, showing a proven record in managing senior client relationships and surpassing revenue goals.
• Established experience maintaining influential C-suite and VP partnerships within major advertisers or agencies.
• Expertise in Retail and/or Ecommerce advertising specific to Singapore and SEA, understanding market dynamics and growth drivers.
• Strong commercial acumen with skill in shaping long-term investment strategies, setting KPIs, and delivering positive outcomes.
• Track record leading cross-functional projects, mobilizing Product, Engineering, Measurement, and Creative teams to satisfy client demands.
• Experience influencing product development to reflect client perspectives and drive platform innovation.
• Solid understanding of digital advertising platforms including Search, Shopping, Display, and Social, with familiarity in Pinterest Ads Manager or alternatives like Meta or Google platforms.
• Ability to incorporate AI tools for enhanced client engagement and strategic recommendation formulation.
• Fluency in English required; knowledge of additional local languages such as Mandarin or Bahasa is advantageous.
• Readiness to travel within Singapore and the SEA region as necessary.
• A Bachelor’s degree or equivalent professional experience is required.

Additional Information

• This role does not offer relocation assistance. The company follows a hybrid working model emphasizing flexibility aligned with job responsibilities.
• The position requires in-office presence or client site meetings approximately two days per week, necessitating residence within commuting distance to the Singapore City office.
• Pinterest is committed to inclusive hiring, considering all qualified applicants without discrimination and providing accommodations during the hiring process upon request.
• Applicants must certify the accuracy and completeness of their submitted information; falsehoods may lead to disqualification or employment termination.