Lead Business Analyst - Financial Process Redesign

Overview

This is a 12-month maximum contract opportunity located in Sydney or Melbourne, focused on transforming financial operations for improved efficiency and governance. As a Lead Business Analyst, you will lead efforts to analyse, map, and redesign workflows related to pricing, billing, and work-in-progress (WIP) management. Your work will strengthen controls, uncover automation prospects, and streamline financial processes end-to-end across the client engagement lifecycle.

Key Responsibilities

• Steer discovery and in-depth process mapping across pricing, job setup, WIP handling, and billing to identify inefficiencies, controls gaps, and risks.
• Evaluate current financial operation workflows, controls, data flows, and stakeholder interactions to create future-state operating models and process designs.
• Collaborate with diverse teams to gather, validate, and document business, functional, and reporting requirements supporting financial transformation and elevated risk management.
• Design enhanced customer journeys, process maps, operating procedures, control frameworks, and service models aimed at efficiency improvements, stronger governance, and automation enablement.
• Diagnose pain points and variations in financial operations processes, offering strategic recommendations for better commercial outcomes, operational effectiveness, and user experience.
• Prepare comprehensive business analysis documentation including impact assessments and implementation guidance to ensure cohesive transformation delivery across all stages.

Qualifications and Skills

• Extensive expertise in process mapping and workflow redesign.
• Proven capability delivering complex organizational change and facilitating adoption at scale.
• Skilled at engaging senior leadership and establishing trusted advisory relationships.
• Preferred knowledge of enterprise finance and reporting tools (such as pricing, revenue management, billing, invoicing systems, and PowerBI) with an ability to evaluate system impacts and dependencies.

Additional Information

Applicants lacking every specified skill are encouraged to apply, as diverse relevant experiences are valued.

Benefits

• Opportunities to engage with top-tier organizations and advanced technology that broaden your expertise.
• An inclusive workplace emphasizing diversity and support for First Nations prosperity.
• Flexible work arrangements fostering balance and productivity tailored to individual needs.
• Clear career advancement pathways supported by continual learning and leadership development programs.
• Generous leave policies including floating holidays, birthday leave, and leave purchasing options on top of four weeks’ annual leave.
• Family-friendly parental leave policies offering up to 26 weeks for caregivers.

Equal Opportunity

The recruitment process is designed to be fair and respectful to all candidates, irrespective of background or disability. Candidates may request recruitment adjustments or workplace accommodations anytime.

Application Details

Applications are accepted directly from candidates; recruitment agencies are kindly requested not to submit CVs.