Key Account Manager - Qatar

Role Overview

As a Key Account Manager based in Doha, Qatar, your primary responsibility will be managing and expanding critical client accounts. You will act as the main liaison for these clients, understanding their needs thoroughly and coordinating within the organization to meet timelines and ensure their success.

Key Responsibilities

• Develop new key accounts and nurture existing relationships with important clients.
• Take full ownership of named and key customer accounts.
• Identify new project opportunities and upcoming orders through strong client communication.
• Achieve consistent year-over-year sales growth targets for data communication products, industrial automation projects, and solutions across the Middle East market.
• Recognize and support client requirements, addressing queries to build confidence and maximize profitability.
• Develop partnerships with local system integrators to boost sales and ensure effective product implementation and support.
• Drive product specifications in OEM designs and end-user projects, ensuring brand registration and approval with major clients and government bodies.
• Regularly engage with customers to update them about company offerings.
• Maintain accurate and up-to-date records in the CRM system, ensuring all leads and opportunities are tracked and followed up consistently.
• Collaborate closely with internal teams for order processing, delivery schedules, financial collections, and exception management.

Required Qualifications and Skills

• Proven expertise in Key Account Management with strong business and commercial acumen.
• Exceptional communication, presentation, and relationship-building abilities.
• Strong interpersonal skills with the capability to foster collaboration within and outside the organization.
• Competence in sales strategy development, forecasting, market mapping, data analysis, and negotiation.
• Prior experience managing key accounts and brand distribution, particularly interacting with senior government officials.
• Technical knowledge in Networking, CCTV, Wireless technologies, Industrial Automation, PLC, and SCADA systems.
• Preferably experienced with Automation Plants and sectors such as Electric Power, Water and Gas utilities, Oil & Gas, Transportation infrastructure, and government projects requiring high availability and harsh environment considerations.
• Highly competitive, ambitious, goal-driven with resilience, strategic thinking, and strong execution capabilities.
• Disciplined, organized, punctual, and target-oriented mindset.
• Maintains excellent professional relationships with colleagues, clients, suppliers, and vendors.
• Willingness to travel as needed to support business requirements.

Educational Background and Experience

• University degree in Sales, Business Management or related field from a recognized institution.
• Preferably has prior experience in distributing Industrial Automation, Networking, Wireless, CCTV, or Telecommunication products.
• Knowledgeable about relevant local and international regulations regarding customs, excise, taxes, and company policies.
• Between 7 to 10 years of experience working as an Account Manager in a related industry.