Jio Centre Manager

Overview

Reliance Jio is seeking experienced professionals for the role of Centre Manager based in West Bengal (ROWB Circle). This position demands a seasoned candidate with a strong background primarily in the telecom sector, to oversee the operational and commercial success of the Jio Centre.

Key Responsibilities

• Achieve sales targets and drive customer acquisition efforts.
• Optimize operational costs while maximizing productivity at the Jio Centre.
• Oversee smooth operations and administrative functions of the centre.
• Ensure full compliance with statutory norms and maintain commercial controls.
• Secure necessary approvals related to project implementations.
• Collaborate effectively with channel partners to boost centre productivity.
• Develop and implement strategies for enhancing customer retention and gather feedback.
• Lead, coach, and inspire the team to meet organizational goals.

Required Qualifications and Skills

• A graduation degree in any discipline is mandatory; post-graduation or MBA is preferred.
• 12 to 15 years of professional experience, primarily within the telecommunications industry.
• Strong expertise in profit and loss management.
• Proven project management capabilities.
• Excellent team leadership and management skills.
• Effective problem-solving abilities.
• Competence in influencing and negotiation.
• Good understanding of cross-functional business dynamics.