Intermediate UX Designer

About the Role

Hippo is seeking intermediate UX design consultants who excel at enabling users to efficiently and effectively use services through intuitive design. Collaborating closely with user researchers, you will analyze user needs to guide design decisions. Advocates of user-centred design, you'll work within Agile teams to iterate and test designs, while advising clients on maximizing UX impact.

The ideal candidate possesses solid UX design capabilities and prior experience advising on user-centred service designs. We offer opportunities for growth within UX design and consultancy alongside diverse clients. The salary band reflects the entry-level for this role, with clear growth potential.

Key Responsibilities

• Collaborate in Agile, cross-functional teams applying user-centred design methodologies.
• Design comprehensive user journeys for superior user experience.
• Leverage user research insights and performance data to identify usability challenges and enhance designs.
• Create artefacts such as user journey maps, sitemaps, navigation schemas, and annotated wireframes.
• Assist user researchers in usability testing activities.
• Facilitate workshops with teammates and stakeholders.
• Engage with the internal design community to exchange best practices.

Candidate Profile

• Strong interest and knowledge in exploring and advancing emerging design, UX, and technology trends.
• Ability to anticipate varied user interactions, including common and edge cases, and integrate these scenarios into designs.
• Proficient understanding of UX principles for web and mobile platforms, backed by demonstrable design skills and portfolio.
• Experienced with rapid prototyping tools like Sketch and Invision.
• Consultative approach, empathetic to client needs and motivations.
• Capability to transfer skills enabling clients to continue refining content post-engagement.

About Hippo

Hippo combines data-driven insights, human-centred design, and software engineering to deliver impactful digital services. Our agile delivery supports innovation and continuous improvement, focusing on solutions that serve humanity effectively. We work nationwide from offices in Leeds, Glasgow, Manchester, Birmingham, London, and Bristol. Flexibility to travel to client or office sites at least two days weekly is required. Relocation support up to 8,000 is available under terms.

Benefits

• Contributory Pension Scheme (6% employer, 2% employee)
• 25 days' annual leave plus UK public holidays
• Access to Perkbox discount platform
• Critical illness, life assurance, and death-in-service coverage
• Volunteer days
• Cycle-to-work scheme
• Salary sacrifice for electric vehicle acquisition
• Season ticket loan options
• Wellbeing sessions covering financial and general health
• Flexible benefits including private health insurance, dental cover, extra pension contributions, additional holidays (up to 2 days), wellbeing funds, charity donations, and tree planting initiatives

Diversity and Inclusion

Hippo is fully committed to fostering a diverse, equitable, and inclusive workplace that welcomes individuals from all backgrounds, including underrepresented groups such as women, ethnic minorities, LGBTQ+, neurodivergent people, and persons with disabilities. We provide an accessible recruitment process with accommodations as necessary. We hold certifications as a Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer, and are members of the Armed Forces Covenant.