Human Resources and Administration Coordinator

Role Overview

The Human Resources and Administration Coordinator position provides essential support and coordination of HR and administrative activities within the organization. This role focuses on aiding managers and staff with timely recruitment, selection, onboarding, performance management, disciplinary actions, and employee relations. Approximately 30% of the role includes field travel to support HR initiatives at field offices and promote adherence to HR policies nationwide. In emergency situations, flexibility in work hours is required to assist with crisis response.

Key Responsibilities

• Assist the Senior HR/Administration Manager in developing HR strategy, policies, and procedures aligned with best practices and legal requirements.
• Maintain and update the organizational structure and HR manual regularly.
• Support recruitment activities including reviewing job descriptions, salary evaluations, managing recruitment agencies, and ensuring prompt hiring per safer recruitment standards.
• Coordinate staff inductions, follow-ups, and assist training line managers on recruitment compliance.
• Manage contracts, staff separation processes, and accurate onboarding in compliance with policies and local labor laws.
• Implement and monitor performance management systems, follow up with managers on appraisals, and aid in developing and tracking training plans.
• Foster team cohesion within the HR team and provide clear HR advice to management.
• Support safeguarding through case management assistance, disciplinary meetings, and reporting mechanisms.
• Oversee HR operations including staff attendance records, payroll reconciliation, confidentiality of personnel data, benefits administration, and field office support visits.
• Maintain HR information systems, manage data quality, and assist in conflict mediation when necessary.
• Comply with organizational policies including safeguarding, health and safety, anti-harassment, and whistleblowing protocols.
• Represent the organization by developing relationships with other NGOs, ministries, and stakeholders relevant to HR work.

Qualifications and Skills

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• At least 2 years of experience in human resources or similar roles.
• Sound knowledge of Sierra Leone labour laws and HR best practices.
• Strong understanding of employee relations and workplace issues.
• Excellent communication, interpersonal skills, and proficiency in Microsoft Office and internet research.
• Attention to detail, ability to manage confidential information discreetly, and organizational skills.
• Ability to work independently, prioritize tasks, and perform under pressure.

Values and Work Behavior

• Accountability: Responsible decision-making and resource management while embodying organizational values.
• Ambition: Setting challenging goals, personal development, and inspiring others.
• Collaboration: Building effective, respectful relationships and encouraging diversity.
• Creativity: Encouraging innovative solutions and disciplined risk-taking.
• Integrity: Promoting openness, honesty, and transparency in all actions.

Additional Information

The post reports directly to the Senior HR/Administration Manager, involves no direct reports, and includes active participation in meetings and representation duties. The contract is for 12 months with possible extension. The role is categorized at Grade 3 and includes safeguarding children at Level 3 due to frequent interaction with minors. Applicants are requested to submit a cover letter and updated CV including salary details. The organization employs around 25,000 people globally and is dedicated to improving children's lives through healthcare, education, and protection programs worldwide, aiming for significant breakthroughs by 2030.